
Mike Castrucci Chevrolet Sales, INC.
Milford, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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In beginning my search for a new car, I had decided to seek another Acura or, after the auto show last February, research information on the forthcoming introduction of the Impala LTZ due out in the Sprin seek another Acura or, after the auto show last February, research information on the forthcoming introduction of the Impala LTZ due out in the Spring. I began with an Acura dealer from whom I had purchased my 2003 new. I knew how much I would pay but wanted to have them offer a trade-in value for my car which was in very good condition. The offer was half the Blue Book price because it was gold in color and not easily movedreplied the salesman. I decided to sell it myself. The salesman gave me an offer which was unacceptable. I left him and realized he had never written down my name and never followed up with a call to me to negotiate further. I detail this story to contrast it with my experience with my eventual decision to visit Mike Castrucci Chevrolet. I was introduced to Ed Dumont and told him what my purchase price had to be. I test-drove an Impala LTZ and reviewed the"extras" most of which were now standarded. Ed and the GSM met my price and began a search for the color I wanted. This took place the Friday of Labor Day weekend. The exact car was found at an out of town dealership on Tuesday. Ed had kept me updated throughout the weekend on the status of the hunt and on Tuesday informed me he had located the car and would make a round trip to Dayton on Wednesday. Wednesday afternon he called and said my car had been cleaned and ready for me to pick it up, Ed offered to instruct me on the several electonic devices in the car. I appreciated the fact that there was no haggling at any time. I will recommend any acqaintance to this dealership and Ed Dumont. This car looks luxurious and its riding comfort complements its appearance. More
I have been coming to castucci for the last few months in search for the perfect truck. Salesman Ron Shaffer has always been so patient, never pushy, probably thinking we would never buy a truck. However his search for the perfect truck. Salesman Ron Shaffer has always been so patient, never pushy, probably thinking we would never buy a truck. However his body language never showed it, and assured me we would find the right truck, which he did. He kept my number and called me when that truck came in. He new where we wanted to be on price, cutting out all the haggling. We got the same treatment from his manager Rocky and the deal was completed. This is our second vehicle purchased from Castrucci and we will return in the future. Finally, Ron Shaffer will always get our business do in fact to his straight forward style and professionalism. Thanks, Mike White More
My visit to Castrucci Chevrolet was a great experience. I saw a car on their website that fit what I was looking for. I contacted the dealership through the online chat feature, and was eventually contacted saw a car on their website that fit what I was looking for. I contacted the dealership through the online chat feature, and was eventually contacted by phone by Josh Walker. Josh was very relaxed, knowledgeable and professional, and had the car ready for me to take for a test drive as soon as I arrived at the dealership (I live and hour and a half away). Any issues that I noticed with the vehicle were taken care of without issue, and my purchase was smooth and by the numbers. This is by far the best car buying experience I've ever had, and I will more than likely be back. More
Ron went out of his way to make sure that we received the best deal for our money. He also went beyond his scope and made sure our vehicle was up to par, he even scheduled the vehicle to be buffed/waxed due best deal for our money. He also went beyond his scope and made sure our vehicle was up to par, he even scheduled the vehicle to be buffed/waxed due to some minor scratches and we drove off the lot not realizing that our fog lamps didn't work, and he is having them fixed. They are all very helpful and courteous. Thanks again!! More
I had numerous text messages with Ben on the purchase of a new 2013 C1500 that ended with this, we are able to do 34,000 out the door just give me a call when you can to go over the details at 3.25pm on 8/3 a new 2013 C1500 that ended with this, we are able to do 34,000 out the door just give me a call when you can to go over the details at 3.25pm on 8/30/13. I called Ben back at 3:54 that day and we discussed the purchase and delivery of the truck. I told him I was out of town and could he deliver the truck on Monday or Tuesday and I asked him if I needed to put down a deposit with a credit card. He told me everything was fine, no need for a deposit, and to just call when I was back in town. I texted on the way back into town to set up delivery and he texted back that the truck had been sold already that day we were talking numbers. No other explanation. I can't believe that people can do business that way and think they will get away with it. No wonder car dealership have a bad rap. I called the sales manager Rich Wilbur and left a message but have not received a call back. More
Dan Elig helped me choose the right car for me! He was patient, kind, and polite. He did not try to push me into making purchasing a car he was just there to assist me in checking out all the options and patient, kind, and polite. He did not try to push me into making purchasing a car he was just there to assist me in checking out all the options and going on the test drives. More
Great experience for purchasing a car. He worked with me to find the right car for me, not only did he help me find a car with the features I was looking for, he also helped make sure it was a car in my tar to find the right car for me, not only did he help me find a car with the features I was looking for, he also helped make sure it was a car in my target price range. I would recommend that anyone looking for a new Chevy in the area to look with them. Prompt service from email and a quality experience all around. More
Ron was very helpful and professional and gave me a great deal. I am really happy with his service. I will definitely come back and buy a new car in the near future. deal. I am really happy with his service. I will definitely come back and buy a new car in the near future. More