Mike Castrucci Chevrolet Sales, INC. - Service Center

Scam artists! Stay far away especially trade ins with them Was called and asked to bring my car in for appraisal. Total scam artists! Offered me 3k on a car that Kelly BB for 11k! Stay far far away regarding t Was called and asked to bring my car in for appraisal. Total scam artists! Offered me 3k on a car that Kelly BB for 11k! Stay far far away regarding trade ins. Worse than any other dealership. Was offered 6800 from one dealership then 8k the same day More

Zero stars I have been driving and buying cars for over 40 years. Service center is the worst. Dropped off for scheduled oil change. All 4 black polo shirt men i I have been driving and buying cars for over 40 years. Service center is the worst. Dropped off for scheduled oil change. All 4 black polo shirt men ignored me. No hello, be with you in a minute or welcome. They continued to look at their computer screens for several minutes. Finally one person asked if they could help me. 5 hours later oil change still not complete. Had to pick up the car the next day. At pick up more ignoring and no greeting. These black polo shirt men neither appreciate nor need my business. I will never come back. None of employees have name tags or cards. Unable to identify by name. More

Quick to make a sale So far the service department has been a disaster. It has taken over 8 months just to get a replacement mirror. The lies we have been told on even the So far the service department has been a disaster. It has taken over 8 months just to get a replacement mirror. The lies we have been told on even the smallest of things have made us loose all confidence not only in this dealership but in Chevy as a whole. Buyer beware. More

Service department Waited 3 hours, then was told there was a charge for a problem service caused. Gentleman had a attitude after I said I wasn't paying, snatched the wor Waited 3 hours, then was told there was a charge for a problem service caused. Gentleman had a attitude after I said I wasn't paying, snatched the work order and walked away. Thankful that I didn't have to pay tho. Thank you for that. But I won't be coming back. I did purchase my car there with Mark Christman, he was the only reason I went the in the first place. More

Slow Service Center I had an appointment and my oil change took two hours. They said it was because they were looking the car over for other issues. Then tried to sell I had an appointment and my oil change took two hours. They said it was because they were looking the car over for other issues. Then tried to sell me a tire alignment. The price is good for an oil change but my time is worth more. More

good job Rebecca rush is a friendly knowledgible service writer, who was pleasant and made the dealer service what I expect for my vehicle ,nothing more to add Rebecca rush is a friendly knowledgible service writer, who was pleasant and made the dealer service what I expect for my vehicle ,nothing more to add More

We have used Mike Castrucci Chevrolet in Milford for We have used Mike Castrucci Chevrolet in Milford for service since the beginning of 2011. The staff and service have been excellent. The staff cares We have used Mike Castrucci Chevrolet in Milford for service since the beginning of 2011. The staff and service have been excellent. The staff cares and strives to ensure an excellent service experience. Consequently, we trust the Castrucci staff and highly recommend the dealership for service. More

I have always had a good experience here and they always make you feel like a friend and not just a customer. They have always been able to help me no matter what kind of problem I have. I always tell anyon make you feel like a friend and not just a customer. They have always been able to help me no matter what kind of problem I have. I always tell anyone I know to go there if they want a car or just service. Thanks for a job well done. Mark Meeker More

Not only did I buy my car at this location,I also use them for all my oil changes. Everyone is very friendly and work to get you in and out the door as fast as possible. Not to mention their oil changes them for all my oil changes. Everyone is very friendly and work to get you in and out the door as fast as possible. Not to mention their oil changes are cheaper than me doing them myself. If you wait you have great WiFi and Starbucks coffee. Love this service center. More

I was having a problem with my 2004 Trailblazer, noise front of motor. I called Wed afternoon talked to John Whitaker, explained problem, he agreed that it could be the water pump - not positive though. H front of motor. I called Wed afternoon talked to John Whitaker, explained problem, he agreed that it could be the water pump - not positive though. He set up an appointment for the next morning. When I got there Jim Castrucci checked the computer, everything was in order. He called a tech to the service desk, I showed him what the problem was, he agreed. Got right to work replacing water pump. I was given a car to drive home, at no charge, except for gas. I was called later that afternoon to say my Trailblazer was repaired and serviced as requested. I appreciate the attentiveness of everyone at Mike Castrucci Chevrolet. More