Mike Erdman Nissan
Cocoa, FL
By Type
234 Reviews of Mike Erdman Nissan
Aug 2024 Mike Erdmann is still a top notch service department. I came in for a routine oil change, but also asked to have the brakes looked at. My son had driven the Rogue and thought the brakes were department. I came in for a routine oil change, but also asked to have the brakes looked at. My son had driven the Rogue and thought the brakes were pulsing one time. TJ, my service manager, asked me about what i was looking for and I stated the car had 40,000 miles on it so the brakes probably needed some kind of work. He said he'd follow uo with the technicians when they looked at the brakes and get back to me, and so he did. However, instead of saying, yeah you've got 40K on them and you should probably replace the pads and turn the rotors, He told me the measurements found on the front and rear pads. Then he told me what new pads measure. Then he said I wouldn't touch them for maybe another 10,000 miles. He followed up with stating there is a slight wobble in the front rotors but nothing drastic, but if I wanted, they could turn the rotors, but I probably wouldn't see a big difference. That was all fine with me. I paid for an oil change and got my complimentary examination of the other systems on the car, paying less than $100 after taxes. I left with knowing I was driving a safe vehicle and without spending money on unnecessary work. Thank you, Mike Erdmann Nissan. More
I walked into Mike Erdman Nissan yesterday and as far as dealerships go I’d have to rate them 5 by 5. From knowledge of the vehicles on lot to meeting our needs Jamie Fisher was incredible. We felt no press dealerships go I’d have to rate them 5 by 5. From knowledge of the vehicles on lot to meeting our needs Jamie Fisher was incredible. We felt no pressure and even after we decided on a vehicle Jamie still carried us around showing everything so we could compare. The experience my wife and I had was hands down the best in all my years. I didn’t get the vehicle cheaper than the sticker price but then again you can’t have everything. I believe I got a good deal for what I decided on. I bought a Nissan rogue platinum edition and could not be any happier than we are. The top reason for the good experience was the salesperson, Jamie Fisher, and the gentleman that ran the numbers, Zach Westerman. I went in expecting the same hard sales pressure I’ve always experienced but it didn’t happen. It was the most relaxed buy I’ve ever done! Actually, every person I came in contact with was great. People make or break a business. Mike Erdman Nissan cornered the market on great folks. More
Terrible service department. Nice people but they all seem nice. Jacked up the price of a simple wheel bearing issue. Over $4K. Got it fixed local $650 out the door. Nice people but they all seem nice. Jacked up the price of a simple wheel bearing issue. Over $4K. Got it fixed local $650 out the door. More
I recently purchased a used 2022 Toyota Camry with 7,700 miles on it from this dealership. My salesman was Jim Novak and he was great--very attentive and personable. Although some members of management d miles on it from this dealership. My salesman was Jim Novak and he was great--very attentive and personable. Although some members of management did not provide great customer service during and after my buying process, in the end an issue I had was taken care of by the General Manager, Mike Farrell and I can not thank Mike enough for doing the right thing, I also want to give a great thank you to Danielle ( I can't remember her last name) who took care of me when having to go back to the dealership to get my issue taken care of and my salesman Jim was not working that day. I would like to acknowledge Zack in Finance. He was very friendly and easy to talk to and explained everything with ease. I do recommend going to see Jim or Danielle to purchase your next vehicle. More
do NOT buy or sell here. They take advantage of older people. They overpriced a 6 year old vehicle for my 81 year old parents, who didn't know how to compare prices online. M They take advantage of older people. They overpriced a 6 year old vehicle for my 81 year old parents, who didn't know how to compare prices online. My parents put $5,000 down and made every payment on time. When my father died 9 months later, they wouldn't offer enough to even cover the remaining loan. More
been going to Mike Erdman Nissan for all of my trade in and I haven’t come across any issues. the sales and finance teams are knowledgeable on the vehicles and is always treating me with kindness, honesty, and I haven’t come across any issues. the sales and finance teams are knowledgeable on the vehicles and is always treating me with kindness, honesty, and respect. always a pleasure working with them. More
Bought a 2016 Nissan Altima. Erdman sold us the car with a plug in one of the tires. Spent the next month constantly filling the tire every time it came up on the screen as "low Erdman sold us the car with a plug in one of the tires. Spent the next month constantly filling the tire every time it came up on the screen as "low air". Turs out, it has a PLUG in the tire. Is it legal to sell a car, even used, with a plug in one of the tires ??? They would NOT honor anything warranty wise, to replace the tire. Over $250 to replace it !!! CHECK EVERYTHING when you buy here!! More
My recent car purchase at Mike Erdman was a great experience! My sales consultant Chris Compton did an excellent job, was very knowledgeable about the vehicles, very professional I would highly recom experience! My sales consultant Chris Compton did an excellent job, was very knowledgeable about the vehicles, very professional I would highly recommend him. More