Mike Johnson's Hickory Toyota

Took my Toyota for service on June 30 2025 for service and had a great experience!! Friendly and April was a joy to take care of me !! Kept me informed of everything and never pushed any thing on me and and had a great experience!! Friendly and April was a joy to take care of me !! Kept me informed of everything and never pushed any thing on me and let me make all the decisions on what I wanted to do !! Checked on me to see if I needed anything and just great experience!!! More

It’s a great place to ge a vehicle they are very considerate and can real comfortable talking to them they will do anything to help anyone considerate and can real comfortable talking to them they will do anything to help anyone More

I take my car to Express at Mike Johnson's and Randy Quinn is my service adviser. Randy is the only adviser I will see, he is honest, explains what I need and why and never tries to sell me something I Quinn is my service adviser. Randy is the only adviser I will see, he is honest, explains what I need and why and never tries to sell me something I don't need. I will continue going there as long as Randy is there! More

This dealership is the best I have ever dealt with. Kalan was “Awesome “ very friendly and exceptionally knowledgeable about their products! I told Kalan what I was looking for and what my price range Kalan was “Awesome “ very friendly and exceptionally knowledgeable about their products! I told Kalan what I was looking for and what my price range had to be and she made it happen! I live 2 hours from the dealership and work 8-5 putting me there around 7:00 pm but that was no problem. Kalan had everything done on her end and finance went just as smooth. A great bunch of people who know their business and willing to work with you under any circumstance. Thank you Kalan I am forever grateful . Kalan has since texted and checked on me since I arrived home which was around 11:00 pm last night and you just don’t get this kind of professional service anymore. I highly encourage anyone whether you are looking for a new or used car to look Kalan up because she will take very good care of you and make you feel amazing! More

I have been working in Asheville doing the recovery clean up for several months. I'm driving 150 miles each day and I just thought I would try to rent a car and the recovery process is projected to be anothe up for several months. I'm driving 150 miles each day and I just thought I would try to rent a car and the recovery process is projected to be another year for the hurricane Helene clean up so I asked if they could give a discount price for a vehicle for me to drive and this is what they offered and this is a rich person offering a rental car for $800 a month plus a $200 security deposit plus required to keep full coverage insurance on the car now after 3 months you have to come out of that car and you're not allowed to rent another car for the next 30 days that's a rich company that would love to build their neighborhood back up and support communities around them I mean I kind of see it as a rich company that wants more money from people that's dealing with the disaster and lost everything and someone's trying to help clean it up and that's what a rich person does they try to line their pockets a little bit fatter well I don't think I would be doing business with this company if I was to buy a new car today More

Joseph was a great salesman. We will come back again when we need another vehicle! Thanks to the hickory toyota team for having great people working for you! We will come back again when we need another vehicle! Thanks to the hickory toyota team for having great people working for you! More

I wasn’t planning on buying a car when I went to Mike Johnson Toyota. I called and talked with Hunter. Told him what I was thinking about. When I arrived, Hunter had two Camrys sitting in front of the bu Johnson Toyota. I called and talked with Hunter. Told him what I was thinking about. When I arrived, Hunter had two Camrys sitting in front of the building waiting for me. I didn’t have to walk around the lot looking in the cold. After spending a little time with him, I decided to buy my car. The deals he gave me, was too good to pass up. He wasn’t pushy and didn’t try to force the sell. Which made my decision much easier. Thank you Hunter for helping me and being a great salesman. More

what a experience. I went in to but anew set of tires at the buy 3 and get the fourth for $1 .I called a day in advance to get a out the door price. after i had been th I went in to but anew set of tires at the buy 3 and get the fourth for $1 .I called a day in advance to get a out the door price. after i had been there 3 hrs JR came and got me. Buy the way JR was very nice both days. He quoted a price of $1141 the day before. The new bill was $1471. well I questioned this and they added discounts and he talked to his boss and we were charged $1141. when i left i had a tire light on so i returned. they could not get it fixed so i returned at 8:i5 the next morning. finially they said a tire sensor was broken. This had to be broken while installing the new tires. The boss insinuated that we broke it because it wasnt inside the tire. it had to be broken when the tires were changed. this time i was there 4 hrs more.The tires were priced right but it wasnt worth the hassel. The tech had to know it was broken the day before. The service writers came in there to just about everybody and wanted to replace their wiper blades and add juel injector cleaner. my experience was terriable. Believe me Dont give Mike a try. I have 2 Toyotas but will most likely not return. we bought a 2020 Camay a couple yrs ago. we paid cash for it . We never heard a thank you or peep out of anyone after the sale. So to save $5000 dont give Mike a try.I have a 2006 4/4 Tacoma. More

Justin Innes was outstanding. He went above &beyond to make sure I got the car I loved & stayed within my budget. If I could rate 10 stats, I definitely would. He went above &beyond to make sure I got the car I loved & stayed within my budget. If I could rate 10 stats, I definitely would. More

This dealership's management team and staff have "HEART"! !! Mike Johnson's team work together for the GOOD of its customers! They have EXCEPTIONAL customer service and listen to the customer to meet their !! Mike Johnson's team work together for the GOOD of its customers! They have EXCEPTIONAL customer service and listen to the customer to meet their needs! Each and every person there - especially PAT AVERY & Mr.KYLE -showed kindness, understanding and patience. They were AWESOME! My son & I were treated with respect, caring and compassion!!! Now, I have some new friends that I will NEVER FORGET AT MIKE JOHNSON'S HICKORY TOYOTA who have "HEART"!!!!! THEY ARE THE VERY BEST OF THE BEST!!!! More