Mike Johnson's Hickory Toyota

Check engine light was on my Toyota Highlander so I brought it in. They told me I needed $1,400 worth of work and that my water pump was bad. Took it to John Wooten and was told the water pump was fine brought it in. They told me I needed $1,400 worth of work and that my water pump was bad. Took it to John Wooten and was told the water pump was fine and the work I needed was a total of $422 the dealership lied to me and tried to take advantage of me. More

White glove service. The staff rolls out the red carpet for you. The waiting room amenities are top notch. The staff rolls out the red carpet for you. The waiting room amenities are top notch. More

Took my wife's 2024 Camry for its first service. Made an appointment, everything went smoothly. Service folks were kind an helpful. Great experience. Made an appointment, everything went smoothly. Service folks were kind an helpful. Great experience. More

Tires at good cost, buy 3 get one for $1 - service team is knowledgeable and helpful - 5/5 is knowledgeable and helpful - 5/5 More

Called my go-to Service Advisor Cindy on a Saturday. I had a safety concern about my truck. She told me to bring my truck over. Took care of my repair and scheduled service at the same time. I had a safety concern about my truck. She told me to bring my truck over. Took care of my repair and scheduled service at the same time. More

Outstanding customer service and maintenance work. Highly recommend this dealership. We’ve been committed customers for almost 10 years! Highly recommend this dealership. We’ve been committed customers for almost 10 years! More

Friendly service and fast performance of the car, knowing customers needs to help customers with problems customers needs to help customers with problems More

I have a vehicle that is less than 4 years old with 50,000 miles. I perform regular maintenance. Each time I bring my vehicle in for routine service, I am told that it needs other maintenance. For exam 50,000 miles. I perform regular maintenance. Each time I bring my vehicle in for routine service, I am told that it needs other maintenance. For example, I have new tires that have 10K on them and was told I need to replace them. I've been told I need alignment and flushing of systems and denied the work, then am told the next time that there isn't anything wrong. I've witnessed this type of "solicitation" with other customers awaiting service. On my last visit, the service tech told me that they keep a record of the services I deny and it will hurt my vehicle trade-in value. I find this treatment of the customer to be intimidating and harassing. More

Came in for my first service and it was excellent Jess did a fantastic job, I was in and out within an hour, they have a great restaurant on site very reasonably priced…They also had complimentary coffee, did a fantastic job, I was in and out within an hour, they have a great restaurant on site very reasonably priced…They also had complimentary coffee, soda and popcorn! Great experience! More

They were very attentive took time to explain details about the service I would be getting on this so far don't have any problem with the service 😉 very thankful 😊 about the service I would be getting on this so far don't have any problem with the service 😉 very thankful 😊 More