
Mike Johnson's Hickory Toyota
Hickory, NC
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Great service as usual! Service and Sales representatives exceeded my expectations and should be commended for their work. Service and Sales representatives exceeded my expectations and should be commended for their work. More
Our service advisor, Cody Kelsoe, was outstanding. We were promptly checked in and updated as the service progressed. He took extra care to ensure we understood what was being done and what other serv We were promptly checked in and updated as the service progressed. He took extra care to ensure we understood what was being done and what other services should be considered. More
Prompt, polite, personable, efficient, quick response time, relayed all pertinent information in regards to the necessary services that were rendered in a clear precise manner, excellent service! time, relayed all pertinent information in regards to the necessary services that were rendered in a clear precise manner, excellent service! More
Cindy has been my service consultant for 6+years. She is always providing solid recommendations and helps me make the best decisions on what's necessary and what's an option going forward. Trust is She is always providing solid recommendations and helps me make the best decisions on what's necessary and what's an option going forward. Trust is very important. More
Dennis Carson, Service Director for Hickory Toyota's service center, very professional. Service department is spot on. Never once have I had an issue. Always striving to make my experience better then l service center, very professional. Service department is spot on. Never once have I had an issue. Always striving to make my experience better then last. More
I brought my vehicle there for an oil change and oil leak, left dissatisfied due to the lack of resolution of my oil leak. Once customer service contacted me and was made aware of the situation, they no leak, left dissatisfied due to the lack of resolution of my oil leak. Once customer service contacted me and was made aware of the situation, they not only ordered the part I needed and scheduled my next service within a week, they fixed everything for free due to the dissatisfaction I had during my initial visit. They really go above and beyond for their customers and I would highly recommend the service department in the future. More