Mike Johnson's Hickory Toyota

Our service advisor, Cody Kelsoe, was outstanding. We were promptly checked in and updated as the service progressed. He took extra care to ensure we understood what was being done and what other serv We were promptly checked in and updated as the service progressed. He took extra care to ensure we understood what was being done and what other services should be considered. More

Always pleasant to work with Always friendly. A pleasure to deal with. Overall great place A pleasure to deal with. Overall great place More

Very efficient and professional. On time and work done in a decent amount of time. Thanks Lisa Horton. On time and work done in a decent amount of time. Thanks Lisa Horton. More

Prompt, polite, personable, efficient, quick response time, relayed all pertinent information in regards to the necessary services that were rendered in a clear precise manner, excellent service! time, relayed all pertinent information in regards to the necessary services that were rendered in a clear precise manner, excellent service! More

Cindy has been my service consultant for 6+years. She is always providing solid recommendations and helps me make the best decisions on what's necessary and what's an option going forward. Trust is She is always providing solid recommendations and helps me make the best decisions on what's necessary and what's an option going forward. Trust is very important. More

Dennis Carson, Service Director for Hickory Toyota's service center, very professional. Service department is spot on. Never once have I had an issue. Always striving to make my experience better then l service center, very professional. Service department is spot on. Never once have I had an issue. Always striving to make my experience better then last. More

I brought my vehicle there for an oil change and oil leak, left dissatisfied due to the lack of resolution of my oil leak. Once customer service contacted me and was made aware of the situation, they no leak, left dissatisfied due to the lack of resolution of my oil leak. Once customer service contacted me and was made aware of the situation, they not only ordered the part I needed and scheduled my next service within a week, they fixed everything for free due to the dissatisfaction I had during my initial visit. They really go above and beyond for their customers and I would highly recommend the service department in the future. More

This dealership has serviced my 2020 Highlander from the beginning. Everyone is pleasant, helpful and informative. Service has always been completed quickly and efficiently. Thank you for a job well done. beginning. Everyone is pleasant, helpful and informative. Service has always been completed quickly and efficiently. Thank you for a job well done. Loretta More

I have had my Toyota Rav4 serviced with Mike Johnsons Toyota for the past 2 years and have always received excellent service! Toyota for the past 2 years and have always received excellent service! More

Always helpful and quick. Willing to work with you if cash is tight. And always friendly! Willing to work with you if cash is tight. And always friendly! More