Mike Johnson's Hickory Toyota
Hickory, NC
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I visited your dealership in hopes of purchasing a new vehicle. I chose not too after encountering what had to be the most arrogant and disrespectful “salesman” that I have ever had the displeasure of wor vehicle. I chose not too after encountering what had to be the most arrogant and disrespectful “salesman” that I have ever had the displeasure of working with. I will never do business with a dealership that allows their salesmen to treat people the way I was treated. More
i made an appointment for break fluid change and oil change . when i called to make the appointment they said it would be in quick lube area and i asked to be moved to main building . when i got there i change . when i called to make the appointment they said it would be in quick lube area and i asked to be moved to main building . when i got there i went to the main building and they told me i needed to go up to quick lube because that was where i was scheduled ..the waiting area is very small in the quick lube area the bathroom is small and had no paper towels and ouside bench trash was full .they take care of the main building beter than the quick lube area .and that's why i asked to but put in the main building service area . . my car was fine guess they did a good job i had no complaints about that. it seems it didn't matter what i said they put me where they wanted me to be . More
25K chk on Highlander. No issues and very timely. Superb throughout the process. Tabitha accommodated me even though she was headed off to a funeral. That's selfless service. throughout the process. Tabitha accommodated me even though she was headed off to a funeral. That's selfless service. More
Just needed a state inspection and it was handled in a very timely manner. Quick in-and-out with courteous service even though the service center was busy. very timely manner. Quick in-and-out with courteous service even though the service center was busy. More





