Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mike Johnson's Hickory Toyota

Hickory, NC

Overview
Reviews
4.7
979 Reviews
Call Dealership (828) 328-5586
View Awards

435 U.S. Highway 70 SE

Hickory, NC

28602

Directions

By Type

Showing 979 reviews

October 07, 2021

My service rep was very nice, knowledgeable and kept me updated on what was happening. More

by ystarnes55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Oct 07, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much for choosing us to service your vehicle, ystarnes55. We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

October 06, 2021

Tabitha is the best. Gave mea ride home while getting new brakes. Saved me $60 with a coupon. Service with a smile! More

by kctretired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabitha
Report | Print
Oct 07, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much for choosing us to service your vehicle, kcretired. We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

October 01, 2021

Lori was my advisor, and I was in and out in 30 minutes and she went over the inspection and what is due on the next maintenance visit. They did a great job. More

by kentucky_69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Report | Print
Oct 04, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much for choosing us to service your vehicle, kentucky_69. We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

September 30, 2021

I enjoyed Randy Quinn working on my car. He did a very good job and I'll be back. More

by mama_200028638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Quinn
Report | Print
Oct 01, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much for choosing us to service your vehicle, mama_200028638. We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

September 28, 2021

I bring my Camry in every 5000 miles. I call Cindy for an appointment. Oil change and tire rotation this time. Didn’t take long. Thank you Cindy and Mike Johnson. More

by kenmaxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Report | Print
Sep 28, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much for choosing us to service your vehicle, kenmaxi! We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

September 27, 2021

Lorie was the sweetest! Very helpful and speedy service. Thank you Lorie for the great customer service experience! More

by Brittiney.gray1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorie Horton
Report | Print
Sep 27, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much for choosing us to service your vehicle, Brittiney! We really appreciate you taking the time out to share your recent experience with us and look forward to serving you again soon!

September 23, 2021

The best dealership I’ve ever used. This visit was for service and Tabatha was an excellent service rep from start to finish. Her knowledge was abundant and her customer care was a 12 on a scale of 1 to More

by Vickbartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha
Report | Print
Sep 24, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much for the awesome review, Vick! We really appreciate you taking the time out to share your recent service experience with us and look forward to serving you again soon!

September 19, 2021

Very friendly, and professional, did a great job in a timely manner. Will recommend for great service! More

by brucestreet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Sep 20, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great 5-star review and for choosing us to service your vehicle brucestreet - we appreciate your business!

September 17, 2021

Nicest experience I’ve ever had at a dealership. The cafe and free amenities are a nice touch. More

by Plovitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan and Jonathan - I have a terrible memory when it comes to names.
Report | Print
Sep 20, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great 5-star review and your kind words - we appreciate your business and look forward to serving you again soon Plovitt!

September 15, 2021

While under warranty-/ no problem. As soon as warranty was finished, they tried to sell tires snd brakes. Took it to other places to see if they agreed, and they laughed-/ have a year or more on tires and More

by MJ
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Report | Print
Sep 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, MJ. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

1
...
40
41
42
...
98