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Mike Johnson's Hickory Toyota

Hickory, NC

4.5
982 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 982 reviews

September 19, 2021

Very friendly, and professional, did a great job in a timely manner. Will recommend for great service! More

by brucestreet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Sep 20, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great 5-star review and for choosing us to service your vehicle brucestreet - we appreciate your business!

September 17, 2021

Nicest experience I’ve ever had at a dealership. The cafe and free amenities are a nice touch. More

by Plovitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan and Jonathan - I have a terrible memory when it comes to names.
Sep 20, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great 5-star review and your kind words - we appreciate your business and look forward to serving you again soon Plovitt!

September 15, 2021

While under warranty-/ no problem. As soon as warranty was finished, they tried to sell tires snd brakes. Took it to other places to see if they agreed, and they laughed-/ have a year or more on tires and More

by MJ
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Sep 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, MJ. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

September 12, 2021

Very attentive and willing to help . Friendly helpful Very attentive and willing to help . Friendly helpful and good service Aporeciate their assistance and willingness to work to meet my cats needs. More

by plu3chap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
Sep 13, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great 5-star review and for choosing us to service your vehicle - we appreciate your business!

Nov 03, 2022 -

plu3chap responded

Toyota service always top notch. Appreciate the friendly service and updates while waiting. Art O. was super helpful explaining progress and recommendations.

September 10, 2021

They have friendly staff, nice facilities and quick service. Love being able to book my service online too. Overall great experience every time I've visited. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Talley
Sep 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review and for allowing us to service your vehicle Stephanie! We appreciate your business and look forward to serving you again soon!

September 04, 2021

I brought my 2019 Highlander in for the last free service. As usual Cindy Bolton was excellent at getting me an appointment. ❤️ my Highlander. 14,000 miles. More

by kenmaxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Sep 07, 2021 -

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review kenmaxi! We appreciate you allowing us to service your Highlander and also your kind words about Cindy. Thank you for your business and we look forward to serving you again soon!

September 04, 2021

Excellent service as always!! The service team is very attentive to my specific issues with my vehicle. I appreciate the great service you always give More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Sep 07, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great 5-star review Cindy! We appreciate your business and look forward to servicing your vehicle again soon!

August 30, 2021

Jill did an awesome job getting me in and she was very professional. The facilities were very clean and the folks in the service department are always friendly and willing to answer in questions I may hav More

by Tdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Francis
Aug 30, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review Tdog! We appreciate you choosing us to service your vehicle and look forward to serving you again soon!

August 27, 2021

Cindy did an awesome job of helping me get the service I needed. She also helped me to get the best deal possible on the service More

by jstricklandc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
Aug 30, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the 5-star review and your kind words about Cindy! We appreciate your business and hope to serve you again soon!

August 14, 2021

Great Express Service. Cody Kelsoe performed an inspection on my 2002 Tacoma SR5 and it went very quickly. Had me out of there in twenty minutes. Thank you! More

by Chris1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Kelsoe
Aug 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great recommendation and review Chris! We appreciate your business and look forward to serving you again soon!

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