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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
975 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 975 reviews

July 21, 2021

Recently serviced my Tacoma at Mike Johnson Hickory Toyota. Cindy Bolton was a very helpful service representative. Recommend this dealership when your vehicle needs service. More

by dongford12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Jul 22, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome recommendation donford12! We appreciate you trusting us to service your vehicle and look forward to serving you again soon!

July 16, 2021

I took my car in for a $1200+ maintenance and was told I could pick up same day. Got it next day at 3:30 because manager pulled technician off my car onto someone else's. Not good Mike Johnson!! More

by phicks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan ?
Jul 19, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, phicks. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call Dennis Carson, our Service Director at 704.500.7541 at your first opportunity - he is anxious to speak with you about the issue you experienced and how we can resolve it. We appreciate your business and hope to speak with you soon!

July 15, 2021

I was told on my app that I would be given a rental car for free as I waited. The lady who worked with me was not friendly when I asked if I would be getting one and didn’t seem pleased to be helping me si More

by lauren.cooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beth Scholsser, Lee Mclure
Jul 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call Dennis Carson, our Service Director at 704.500.7541 at your first opportunity - he is anxious to speak with you about the issue you experienced and how we can resolve it. We appreciate your business and hope to speak with you soon!

July 15, 2021

Cody Kelsoe made my service experience a breeze in and out quickly and very professional also surprised that my car was rinsed off after the service. Great job More

by stevenberry1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Kelsoe
Jul 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review and for allowing us to service your vehicle stevenberry1951! We appreciate your business and look forward to serving you again soon!

July 13, 2021

Travis was excellent, kept me informed with updates about my car and was very professional! I would certainly recommend this dealership to my friends and family. More

by aelail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Jul 14, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review aelail and for your kind words about Travis! We appreciate the opportunity to service your vehicle and we look forward to serving you again soon!

July 08, 2021

Always the same excellent service. Cindy always professional and helpful. Will always recommend Mike Johnson's. Clean dealership as always. Friendly mechanics listen to my concerns when questions a More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Lee, Dennis
Jul 09, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for your continued business Wayne! We appreciate you allowing us to service your vehicle and look forward to serving you again soon!

July 08, 2021

We purchased our 2020 Rav 4 because of the amazing service we experienced on our 2012 Prius at Mike Johnson’s Hickory Toyota. The service we are continuing to receive is exceptional. Our service is al More

by DavidBur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Taylor
Jul 09, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review and for allowing us to service your vehicles and also help you with your recent new purchase DavidBur! We appreciate your business and look forward to serving you again soon!

July 08, 2021

Cody Kelsoe yet again made my service appointment a breeze! It’s always a pleasure working with him. His customer service skills truly are top notch! I look forward to my next appointment simply becaus More

by Bridgetdmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Kelsoe
Jul 09, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review and for allowing us to continue servicing your vehicle! Cody and our entire staff appreciate you choosing us and look forward to serving you again soon!

July 06, 2021

A Thank you to Cindy and Salt on for resolving the A Thank you to Cindy and Salt on for resolving the "check engine " light problem. Fast and efficient service with detailed explanation of problem and More

by Ktal551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Dalton
Jul 07, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome 5-star review Ktal551! We are so happy we were able to resolve your issues and appreciate you trusting us to service your vehicle. Thank you for your business and we look forward to serving you again soon!

July 06, 2021

Cindy Bolton is an asset to your Service Dept. A true professional. She cares for her customers. Knows the product very well. Kudos to Cindy. More

by Azayas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Jul 07, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review and recommendation Azayas3! Cindy and the rest of our service staff appreciate you trusting us to service your vehicle and look forward to serving you again soon!

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