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Mike Johnson's Hickory Toyota

Hickory, NC

4.5
981 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 981 reviews

July 27, 2021

Had two services performed by the team at Hickory Toyota on my 2017 4Runner and both times they exceeded my expectations not only with the level of service that they provided but the price point for both of More

by gogifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Taylor
Jul 28, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review and recommendation gogifford! We appreciate your business and look forward to servicing your 4Runner again soon!

July 27, 2021

I had my 4 Runner serviced by Megan Warren and the Express Service team, WOW. Super fast and very professional service! Thank you so much! Will be back! More

by Toyota_Driver_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Warren
Jul 28, 2021 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review and your kind words about Megan and our Express Service Team! We appreciate your business and look forward to serving you again soon!

July 26, 2021

Great service. I am always impressed for the service. Super interaction with Steve. He showed me all the detsils of work including bad all parts that the tech 0978 who is also a super guy. Nice people. More

by Lavoix47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Talley and tech 0978
Jul 26, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for choosing us to service your vehicle Lavoix47 and for taking the time to share your experience with our service department! We appreciate your business and look forward to serving you again soon!

July 22, 2021

Everyone I encountered at Mike Johnson Toyota this week went above and beyond to assist me with the purchase of my new Toyota Corolla! Mr. James Crawford assisted me with the purchase of my car, Gus, Finan More

by Frances
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crawford, Ashton, Josh C, Tammy, Kristy, Gus, Ray
Jul 26, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review Frances and your kind words about all of our staff that you encountered during your recent new Corolla purchase! We appreciate your business and hope to serve you again soon!

July 22, 2021

I went to get a oil change in my 02 4Runner. I haven't been here in a couple years for any service. I wanted to give Megan a big shout out for Nice Professional service. She goes above and beyond to take More

by ju2morrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Jul 22, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for sharing your recent service experience with us ju2morrow! We appreciate your business and look forward to servicing your 4Runner again soon!

July 21, 2021

Recently serviced my Tacoma at Mike Johnson Hickory Toyota. Cindy Bolton was a very helpful service representative. Recommend this dealership when your vehicle needs service. More

by dongford12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
Jul 22, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome recommendation donford12! We appreciate you trusting us to service your vehicle and look forward to serving you again soon!

July 21, 2021

Needed state inspection, texted Jill, received reply quickly. Took my vehicle in same day and was in and out with 30 minutes. Jill is always a pleasure to work with and is a great asset to this company. More

by Teresabyoder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill
Jul 22, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for sharing about your recent service experience with us Teresabyoder! Jill and the rest of our service staff truly appreciate your business and look forward to servicing your vehicle again soon!

July 16, 2021

I took my car in for a $1200+ maintenance and was told I could pick up same day. Got it next day at 3:30 because manager pulled technician off my car onto someone else's. Not good Mike Johnson!! More

by phicks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan ?
Jul 19, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, phicks. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call Dennis Carson, our Service Director at 704.500.7541 at your first opportunity - he is anxious to speak with you about the issue you experienced and how we can resolve it. We appreciate your business and hope to speak with you soon!

July 15, 2021

I was told on my app that I would be given a rental car for free as I waited. The lady who worked with me was not friendly when I asked if I would be getting one and didn’t seem pleased to be helping me si More

by lauren.cooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beth Scholsser, Lee Mclure
Jul 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call Dennis Carson, our Service Director at 704.500.7541 at your first opportunity - he is anxious to speak with you about the issue you experienced and how we can resolve it. We appreciate your business and hope to speak with you soon!

July 15, 2021

Cody Kelsoe made my service experience a breeze in and out quickly and very professional also surprised that my car was rinsed off after the service. Great job More

by stevenberry1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Kelsoe
Jul 16, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review and for allowing us to service your vehicle stevenberry1951! We appreciate your business and look forward to serving you again soon!

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