Mike Johnson's Hickory Toyota

After another dealer put the wrong tire pressure sensor on my car, these guys quickly found the problem and corrected it. They worked with Toyota to get it covered under warranty even though it was another on my car, these guys quickly found the problem and corrected it. They worked with Toyota to get it covered under warranty even though it was another Toyota dealer’s mistake. More

Thank you to all who were involved in servicing my Camry yesterday. Service person was very kind and polite. I was updated on what needed to be serviced. yesterday. Service person was very kind and polite. I was updated on what needed to be serviced. More

I recently had an issues with my car and took it in to the service department. They handled everything very quickly and efficiently! Highly recommend! the service department. They handled everything very quickly and efficiently! Highly recommend! More

The vehicle that I had serviced on this trip was my latest purchase a Sienna Van. I have been dealing with Tabitha since buying my first vehicle. She is always very informative and keeps me abreast of latest purchase a Sienna Van. I have been dealing with Tabitha since buying my first vehicle. She is always very informative and keeps me abreast of things I need to be doing with my vehicles. I thank her for her professional attitude and helping me keep my vehicles in good condition. She is truly an asset to Hickory Toyota............Thanks More

Received outstanding customer service while my car was being worked on. The dealership kept me informed on the progress of the repairs in a friendly and professional manner. being worked on. The dealership kept me informed on the progress of the repairs in a friendly and professional manner. More

Went to the quick service, they were fast but that might be because they didn't check my tires who knows what else. I thought staff knew how to wear a mask. It should cover your mouth and nose. be because they didn't check my tires who knows what else. I thought staff knew how to wear a mask. It should cover your mouth and nose. More

Service person was very kind and polite. Inspection was completed in a timely fashion. He even walked me to my car when finished. A good place to take my car for service. completed in a timely fashion. He even walked me to my car when finished. A good place to take my car for service. More

Mike Johnson's Toyota In Hickory is where I bought my first car. Peter Collins is the man. Super friendly staff and 100% recommend buying a vehicle from this location. first car. Peter Collins is the man. Super friendly staff and 100% recommend buying a vehicle from this location. More

If you don’t know your car, every time they will scam you. They lie on proper work and will charge you for things they didn’t do. First bad experience they Tried to make me replace a engine until I asked you. They lie on proper work and will charge you for things they didn’t do. First bad experience they Tried to make me replace a engine until I asked why and to prove it. second bad experience, took truck to have 4x4 system checked. I had a 10am appointment and still sat until 1130 for a master mechanic to do a check. They took 2 hrs and said they checked it and they think it’s the switch. Think????? 369$ to fix. Told them no. Didn’t even leave parking lot and decided to check the fuse. I fixed everything by changing the fuse. So how did they claim they checked anything at all if it was only a fuse, but they wanted 369$ for a part I didn’t need. Can’tprove it but feels like they knew it was a fuse and thought I was just going to say fix it and they really don’t fix anything. Will be contacting manager. More

Thank you to all involved in servicing my Camry yesterday! From scheduling my appointment to final checkout, it was all top quality! Cindy and the technicians were on top of all my needs and I appr yesterday! From scheduling my appointment to final checkout, it was all top quality! Cindy and the technicians were on top of all my needs and I appreciate the helpful friendliness of all the employees I encountered. More