Mike Johnson's Hickory Toyota

Received outstanding customer service while my car was being worked on. The dealership kept me informed on the progress of the repairs in a friendly and professional manner. being worked on. The dealership kept me informed on the progress of the repairs in a friendly and professional manner. More

Service person was very kind and polite. Inspection was completed in a timely fashion. He even walked me to my car when finished. A good place to take my car for service. completed in a timely fashion. He even walked me to my car when finished. A good place to take my car for service. More

Went to the quick service, they were fast but that might be because they didn't check my tires who knows what else. I thought staff knew how to wear a mask. It should cover your mouth and nose. be because they didn't check my tires who knows what else. I thought staff knew how to wear a mask. It should cover your mouth and nose. More

Mike Johnson's Toyota In Hickory is where I bought my first car. Peter Collins is the man. Super friendly staff and 100% recommend buying a vehicle from this location. first car. Peter Collins is the man. Super friendly staff and 100% recommend buying a vehicle from this location. More

If you don’t know your car, every time they will scam you. They lie on proper work and will charge you for things they didn’t do. First bad experience they Tried to make me replace a engine until I asked you. They lie on proper work and will charge you for things they didn’t do. First bad experience they Tried to make me replace a engine until I asked why and to prove it. second bad experience, took truck to have 4x4 system checked. I had a 10am appointment and still sat until 1130 for a master mechanic to do a check. They took 2 hrs and said they checked it and they think it’s the switch. Think????? 369$ to fix. Told them no. Didn’t even leave parking lot and decided to check the fuse. I fixed everything by changing the fuse. So how did they claim they checked anything at all if it was only a fuse, but they wanted 369$ for a part I didn’t need. Can’tprove it but feels like they knew it was a fuse and thought I was just going to say fix it and they really don’t fix anything. Will be contacting manager. More

Thank you to all involved in servicing my Camry yesterday! From scheduling my appointment to final checkout, it was all top quality! Cindy and the technicians were on top of all my needs and I appr yesterday! From scheduling my appointment to final checkout, it was all top quality! Cindy and the technicians were on top of all my needs and I appreciate the helpful friendliness of all the employees I encountered. More

I took mt 2011 in for regular service and had a timing chain cover gasket replaced that was spotted by a tech. Great job keeping my car in great shape. No one but this dealer has worked on my car since ne chain cover gasket replaced that was spotted by a tech. Great job keeping my car in great shape. No one but this dealer has worked on my car since new. More

I took my car in for maintenance and Cindy Hall handled my appointment quickly and professionally. I appreciate how quickly they completed my service. This is a friendly group of people! my appointment quickly and professionally. I appreciate how quickly they completed my service. This is a friendly group of people! More

Service writer Dennis Carson was very friendly and polite and got my car finished very quickly and kept me informed of progress. Very good service. and got my car finished very quickly and kept me informed of progress. Very good service. More

Just had my Tacoma serviced at Mike Johnson's Toyota. A very special thanks to service advisor, Tabatha who is knowledgeable, courteous and extremely efficient. My overall service experience was outstandin very special thanks to service advisor, Tabatha who is knowledgeable, courteous and extremely efficient. My overall service experience was outstanding. All 5 stars for Tabatha. More