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Mike Johnson's Hickory Toyota

Hickory, NC

4.5
981 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 981 reviews

February 08, 2021

I had great service on my vehicle. They did the job quick and were very professional. I would recommend them. Very clean and friendly. Thanks! More

by roysboys28655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Feb 08, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you so much roysbory28655 for the awesome review! We are so happy to hear that we provided you with excellent customer service! We appreciate your business and look forward to serving you again soon!

February 07, 2021

I did not feel safe as employees were not wearing masks or social distancing. I was not assured that anything would be wiped down- doesn’t seem like this business Cares about customer safety. Won’t be ba More

by KNC
Recommend Dealer
No
Employees Worked With
Jill
Feb 08, 2021 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Kathryn Engels. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (877) 871-7862 and we'd be happy to help you out. Mike Johnson Hickory Toyota Scion

February 04, 2021

This is a great dealership to work with. From buying our Highlander to having service done. They are kind, courteous and professional. I had an appointment the day I called and was in and out quickly. Thank More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Quinn
January 15, 2021

Yet again I had another phenomenal experience with your service department. Megan and Cody both were so helpful and made dropping off my car, getting a rental, and picking up my car such an easy experience More

by Bridgetdmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Street and Cody Kelsoe
Jan 18, 2021 -

Mike Johnson's Hickory Toyota responded

That is awesome! We love to hear it!

January 12, 2021

Great service as always at the express center. It was busy but Scott and the team had me in and out very quickly. Thanks for the service. More

by david.stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ
Jan 14, 2021 -

Mike Johnson's Hickory Toyota responded

Thanks David!

January 10, 2021

Had a little problem to start. Manger contacted me and made things right. Very professional and thanks for making it right. Y’all go check out Hickory Toyota! More

by timscronce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 11, 2021 -

Mike Johnson's Hickory Toyota responded

We strive for everyone to have a great experience. One of our service managers will be reaching out to you shortly. Thank you for the review. We looked forward to helping you resolve any issues you are having.

January 06, 2021

I was in and out in under an hour! Kelsoe was up front and honest! They inspected vehicle and rotated the tires and let me know what needs to be done in the future. More

by jbw24z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsoe
Jan 14, 2021 -

Mike Johnson's Hickory Toyota responded

That's awesome!

January 02, 2021

Came in to look for a Tacoma. I was helped by Bee Vang and he went above and beyond to my purchase happen. I would work with him again and would recommend my family and friends to him for sure. More

by bkrogers67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Vang
Jan 04, 2021 -

Mike Johnson's Hickory Toyota responded

Thanks for the review!

December 27, 2020

As usual, top notch service. Stopped in with out an appointment, going on a trip. Took me in for service and a safety check. Expedited. More

by Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Francis
Dec 28, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks for the review1

December 24, 2020

I had my first visit to this Dealership to have my car serviced as I am new to this area and I try to stay with Toyota for my service. They were friendly and very helpful with what I needed. I will be ret More

by myramatthews472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had Leslie Fernandez to work with .
Dec 28, 2020 -

Mike Johnson's Hickory Toyota responded

That's is awesome to hear! We look forward to seeing you again.

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