Mike Johnson's Hickory Toyota

Cindy Hall Bolton was professional and efficient in ensuring that the Highlander received accurate service at the dealership. She is always pleasant to deal with. ensuring that the Highlander received accurate service at the dealership. She is always pleasant to deal with. More

Had an issue with work performed, they quickly followed up and made it right. Scott was quick to remedy the issue and was a total professional. up and made it right. Scott was quick to remedy the issue and was a total professional. More

problemis this xxxx virus and not wearing masksim problemis this xxxx virus and not wearing masks im sitting in the waiting room and observe about 1/2 of customers in waiting room without masks. problemis this xxxx virus and not wearing masks im sitting in the waiting room and observe about 1/2 of customers in waiting room without masks. and worse easily that number if not more staff going thru waiting room to grill and etc also without masks. i wont be back anytime soon. i know its difficult but no staff or customers should be allowed in waiting area without masks--period More

This dealership has always given me good service, excellent explanations and communication. Very friendly as well. Would highly recommend them. They do wear masks even though they are outside and c excellent explanations and communication. Very friendly as well. Would highly recommend them. They do wear masks even though they are outside and come right out to assist you. More

I travel extra distance to get to this dealership. They had the part I needed in stock and completed the repair the same day. Friendly and knowledgeable staff. had the part I needed in stock and completed the repair the same day. Friendly and knowledgeable staff. More

Service was fast and hassle free. Went on a Saturday morning got serviced and breakfast and their cafe! Great experience would recommend to all in the are of Hickory morning got serviced and breakfast and their cafe! Great experience would recommend to all in the are of Hickory More

Jill in service is amazing! She answered my texts on a Sunday when I had software issues in my new car...that is an awesome employee! Sunday when I had software issues in my new car...that is an awesome employee! More

I was very pleased with the service I received. Got my car back sooner that expected. Great work and personal service! I will continue to bring my vehicle there for service needs. Great group of people. car back sooner that expected. Great work and personal service! I will continue to bring my vehicle there for service needs. Great group of people. More

Jill in the service department was great! She explained everything well, and her customer service was top notch! They picked my car up from my office, and the service was completed by the time I got off wo everything well, and her customer service was top notch! They picked my car up from my office, and the service was completed by the time I got off work. Love the convenience. More