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Mike Johnson's Hickory Toyota

Hickory, NC

4.5
981 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 981 reviews

October 06, 2020

Worst experience I have ever had with a dealership. We had nothing but problems and are still dealing with the mistakes they made! First they sale us a car that they said had heated seats but one of them More

by Nichols6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregg
Oct 08, 2020 -

Mike Johnson's Hickory Toyota responded

We apologize for the inconvenience. We strive for all our customers to leave happy. We would love to speak to you regarding this situation. Please give our GM, Andy Lawhon, a call on his direct line at 828-443-1531. He will be more than happy to help in any way possible.

October 02, 2020

Quick and professional- Mr. Steven Ingram was great! I was very pleased with the entire experience today. Will definitely bring my rave4 back in for service. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ingram
Oct 02, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks for the 5 stars!

October 02, 2020

We just purchased a new 2020 RAV4. Tatum and Justin were AMAZING!!!! They made the experience about us and was even happy to show us several cars (even after we thought we had one picked out). Due to More

by sheila.m.gooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatum, Justin
Oct 02, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks Sheila for the awesome review!

September 29, 2020

Cindy is always very helpful and friendly. Wait wasn’t long and great atmosphere. I love my Camry. Awesome experience. Everyone is always nice and friendly More

by Goodpattie2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
Sep 30, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review!

September 28, 2020

Great experience with the service department at Mike Johnson Toyota fixed both recalls on my 2011 Toyota Tacoma wonderful experience with service department employee Jill Francis would highly recommend More

by Ronnie 62457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Francis
Sep 28, 2020 -

Mike Johnson's Hickory Toyota responded

Thanks Ronnie!

September 27, 2020

Very good experience on this service visit. Enjoyed the coffee, missed the popcorn. The oil change on my Tacoma was done in a very timely manner. The lady at the second service desk was very friendly and v More

by Jeffewing70@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at second service desk.
Sep 28, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the awesome review! We miss the popcorn too!

September 25, 2020

Mike Johnson’s Hickory Has the best service department! They always keep me informed of service needs, provide quality work, and very flexible on my schedule. They are awesome! More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy and Ryan
Sep 25, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the review!

September 24, 2020

Great quick service. Friendly people bad coffee.Clean waiting area very relaxed. After being there just 6 months ago and less than 17000 miles that my tires were wearing badly and my alignment might nee More

by dj hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loree
Sep 25, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the review! We appreciate your business and would love to speak to you regarding this situation. Please feel free to give us a call, Ask for Dennis.

September 24, 2020

Great service I always ask for Nick Julian. He has great a attitude and always keeps my 2007 4 Runner in great shape. I have been working with him for years and was so glad he came back to Toyota. He is a g More

by DanahSBowmam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Julian
Sep 24, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you for the kind words! We appreciate your business.

September 23, 2020

Came in to get my first complimentary oil change done, along with a few minor customer-pay services. Tabitha and Ashley were spot on, getting a shuttle to a local eatery while I was waiting. Prices are More

by frank.lenoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabitha and Ashley
Sep 24, 2020 -

Mike Johnson's Hickory Toyota responded

Thank you Frank!

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