Mike Johnson's Hickory Toyota
Hickory, NC
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Came in to get my first complimentary oil change done, along with a few minor customer-pay services. Tabitha and Ashley were spot on, getting a shuttle to a local eatery while I was waiting. Prices are along with a few minor customer-pay services. Tabitha and Ashley were spot on, getting a shuttle to a local eatery while I was waiting. Prices are fair and work is outstanding! More
Had oil change and 60K check. Service advisor was helpful with regard to recommended services. He was not "pushy" to get all services done, which was good as I had to "save up" for the big services. helpful with regard to recommended services. He was not "pushy" to get all services done, which was good as I had to "save up" for the big services. Work done was prompt and I was given updates on the work. Would come here again. More
Had a appointment at 9:30 for a oil change and inspection on September 16th. It took almost two hours for a 30 minute job. Not happy.... our time is important. Katherine Pope on September 16th. It took almost two hours for a 30 minute job. Not happy.... our time is important. Katherine Pope More
Always on top of it. So far I am very pleased with their people and service. I will continue to use this dealership thanks to all the guys who worked with me people and service. I will continue to use this dealership thanks to all the guys who worked with me More
I felt unsafe upon arriving at the dealership while being greeted by a customer service consultant without wearing his mask. I was unable to back away 6 feet as I was in my driver seat of my car while he ha greeted by a customer service consultant without wearing his mask. I was unable to back away 6 feet as I was in my driver seat of my car while he had his face less than a foot from my face. The prerecorded greeting summarizing all of the safety precautions Toyota is supposed taking during this time sounds really nice. It would be great if they followed this. More
Great service from the Mike Johnson team on getting my car repaired in a very timely manner.. I appreciate how good the service team works to heather to get a job done. Thanks 5 STARS car repaired in a very timely manner.. I appreciate how good the service team works to heather to get a job done. Thanks 5 STARS More
A great experience buying a new Camry. From our first contact with James Crawford then with Chris Impson on the internet'.When we got to the dealership Chris was there to meet us Took us just over an hou contact with James Crawford then with Chris Impson on the internet'.When we got to the dealership Chris was there to meet us Took us just over an hour and we were on our way home thank you james for making it a great experience More
Dennis Carson Was very professional and displayed knowledge on what my truck needed as to what services were needed. Her advice on future services was well detailed. I would definitely recommend her knowledge on what my truck needed as to what services were needed. Her advice on future services was well detailed. I would definitely recommend her to future customers. More
Great experience with Cody at the express center. He was very informative and thorough. He gave me great advice on tires and explained what I needed to do about my lease. very informative and thorough. He gave me great advice on tires and explained what I needed to do about my lease. More
Great service. Very friendly and the waiting area was very comfortable. I was only there for a short time having my first oil change, then the manager told me my car was ready. The free car wash made it very comfortable. I was only there for a short time having my first oil change, then the manager told me my car was ready. The free car wash made it sparkle. Thank you so much. More





