Mike Johnson's Hickory Toyota

5K Service Service was great! Even though they were very busy, things moved along smoothly. Megan Street understood the reason for my visit and made it a very Service was great! Even though they were very busy, things moved along smoothly. Megan Street understood the reason for my visit and made it a very pleasant visit. More

Randy Quinn is my go to!! Always takes care of everything we need and makes sure to do the job right! Couldn’t ask for better service! we need and makes sure to do the job right! Couldn’t ask for better service! More

I bought a 2-yr-old RAV4 from this dealership. The quoted price was not the price that wound up on my paperwork. Greg Willis repeatedly promised to refund the difference. Have not seen it yet. The quoted price was not the price that wound up on my paperwork. Greg Willis repeatedly promised to refund the difference. Have not seen it yet. In fact, still no paperwork in the mail 2 weeks later. The general manager has also promised to look into matter and get back to me. Still waiting. More

My advisor was great to work with and very knowledgeable. I will bring my car back in for service. I appreciate the work done to my truck. I will bring my car back in for service. I appreciate the work done to my truck. More

My maintenance check-up The maintenance check was good on my 2019 Camry lease car. I was 15 minutes early for my appointment. I got an email the next day saying that I had mi The maintenance check was good on my 2019 Camry lease car. I was 15 minutes early for my appointment. I got an email the next day saying that I had missed my appointment. WHAT KIND OF RECORD KEEPING DO YOU HAVE THERE. I waited on my car in the customer waiting room. They never came an got me. I received a call on my cell saying my car was ready. More

The service was very good. There were a few changes from the original appointment, but the service representative made appropriate adjustments and made sure I was taken care of. the original appointment, but the service representative made appropriate adjustments and made sure I was taken care of. More

Jill in service was awesome...she is very knowledgeable and courteous...My rav was taken good care of...she kept in touch with me thru it all...gave me a rental and made sure my rav was ready in time for m and courteous...My rav was taken good care of...she kept in touch with me thru it all...gave me a rental and made sure my rav was ready in time for my trip...I will not deal with anyone but her for my service needs...she is my Toyota hero More

I trust Mike Johnson’s service department for my Lexus RX 350. Cindy Hall Bolton is a fabulously service advisor! Their technicians do a thorough job. 350. Cindy Hall Bolton is a fabulously service advisor! Their technicians do a thorough job. More

Great place friendly stuff all the services that they perform in my car that I got from this dealership explained to me every time and new stuff suggested. Will be back for sure perform in my car that I got from this dealership explained to me every time and new stuff suggested. Will be back for sure More

Fantastic service! Ray was great to work with, courteous and friendly. He got my RAV4 in and out very quickly and kept me informed as to what was happening and what the fees would be! and friendly. He got my RAV4 in and out very quickly and kept me informed as to what was happening and what the fees would be! More