Mike Johnson's Hickory Toyota

I called the dealership at 4:30pm and got an appointment at 7:30am the very next day! Austin Gouge took great care of me and my vehicle. Another plus, free coffee! My experience will be hard to beat. Great at 7:30am the very next day! Austin Gouge took great care of me and my vehicle. Another plus, free coffee! My experience will be hard to beat. Great job Austin, and Mike Johnson Toyota! More

Austin was very courtesy and touched base with me while I waited without asking to let me know it wouldn’t be too much longer. waited without asking to let me know it wouldn’t be too much longer. More

I always enjoy my visit to the service dept. Tabitha and her people always make you feel like family, talking and cutting up just makes everything worth while. her people always make you feel like family, talking and cutting up just makes everything worth while. More

Great service, convenient and professional. Extremely nice waiting areas available with cafe, plenty of seating for catching up on emails. Worked ne in for service on short notice. nice waiting areas available with cafe, plenty of seating for catching up on emails. Worked ne in for service on short notice. More

Outstanding Service Above And Beyond The Call Of Duty. I Purchased In 2015 And Every Since The Service I Have Received From The Service Department Has Been Excellent And Outstanding. The Care For My Vehicl I Purchased In 2015 And Every Since The Service I Have Received From The Service Department Has Been Excellent And Outstanding. The Care For My Vehicle And My Concerns Have Been More Than, For Lack Of A Better Word, Great Satisfaction. Truly From My Heart, Thank You. More

My experience with Toyota of Hickory was outstanding. Very friendly and helpful staff from scheduling to the processing my vehicle for service. Service Manager was thorough and very knowledgeable when ex Very friendly and helpful staff from scheduling to the processing my vehicle for service. Service Manager was thorough and very knowledgeable when explaining the work that was accomplished. Exceeded my expectations! More

Very fast and thorough. I took my 06 Tacoma in for a recall service. They took my info, gave me a free rental for the day and I was back out on the road in about 15 minutes. recall service. They took my info, gave me a free rental for the day and I was back out on the road in about 15 minutes. More

I purchased my 1996 Camry at this dealership 24 years ago ( was under another name at the time) and I have had the car services there the entire time. Ie never had any issues at all. Randy is awesome. He ago ( was under another name at the time) and I have had the car services there the entire time. Ie never had any issues at all. Randy is awesome. He really cares about his customers and always me whenever I call. My car has 210,000 miles. More

Truly feel very valued when I have to go in for service. The folks at the desk are very pleasant, friendly, understanding and very helpful. Service I'm never dissatisfied with. The folks at the desk are very pleasant, friendly, understanding and very helpful. Service I'm never dissatisfied with. More

Great service as always. In on time. Service completed quickly. The staff as always was courteous and more than helpful. I have never had a bad experience with the service department. quickly. The staff as always was courteous and more than helpful. I have never had a bad experience with the service department. More