Mike Johnson's Hickory Toyota

Called my go-to Service Advisor, Cindy. She is always flexible about scheduling my appointment. Once there, we discuss my vehicle's service needs. She keeps me advised of the status in a ti She is always flexible about scheduling my appointment. Once there, we discuss my vehicle's service needs. She keeps me advised of the status in a timely manner. When ready, she arranges a courtesy ride to and from the dealership. More

Really good service person clean and treated me with respect, overall good experience. Will return respect, overall good experience. Will return More

Service appointment was good today, got out in less than an hour but no oil change was involved. Usually takes 1.5 to 2 hrs for that which is too long for me. That's my only complaint with them over the pas an hour but no oil change was involved. Usually takes 1.5 to 2 hrs for that which is too long for me. That's my only complaint with them over the past 3 years .....an appointment rather than a walk up session doesn't necessarily mean a quick turn around. My service provider I've used for many years and our other vehicles can easily do all that in less than an hour with an appointment. More

Mike Johnson Toyota Service Department is very organized and professional. All service personnel are friendly, knowledgeable and accommodating. My expectations are high but these folks have met them each ti and professional. All service personnel are friendly, knowledgeable and accommodating. My expectations are high but these folks have met them each time that I have visited. More

This service department is very professional and efficient. TJ was great! They explained everything about the service and sent updates while we waited. The waiting experience was great everything w efficient. TJ was great! They explained everything about the service and sent updates while we waited. The waiting experience was great everything was extremely clean, food from the snack bar was really good. Overall a very pleasant and professional experience. More

I had my oil changed and tire rotation on 3/09/24. The Service Department personnel were very nice. Everything was done in a timely manner. I was pleasantly pleased. Dennis and Mark were extreme The Service Department personnel were very nice. Everything was done in a timely manner. I was pleasantly pleased. Dennis and Mark were extremely helpful and courteous. I would recommend this dealership to anyone. Jana Crouch Conover, NC More

Great no hassle experience at this dealership. Everyone was a pleasure to work with. Thank you Katelyn! When my daughter is ready for a new car she’s coming to this dealership!! Everyone was a pleasure to work with. Thank you Katelyn! When my daughter is ready for a new car she’s coming to this dealership!! More

I had a very pleasant experience at Mike Johnson Toyota buying my new Highlander. Katelyn Hamm was my sales Associate and she was very knowledgeable and helpful. I would highly recommend anyone planning to buying my new Highlander. Katelyn Hamm was my sales Associate and she was very knowledgeable and helpful. I would highly recommend anyone planning to buy a new Toyota to check with this dealership first, you will be glad you did. More

Although, I've blew a bag on servicing my car last year alone which could have been a big downpayment toward a new car, the technician there are very experience and highly skilled and will get your car run alone which could have been a big downpayment toward a new car, the technician there are very experience and highly skilled and will get your car running up like new again. This place never ceased to amaze me, they will deliver. More

The service specialist Aaron Little was very professional and polite. The repair was started late on Friday evening and car was ready by noon Saturday.. Very reasonable and I will call Aaron if I need anot and polite. The repair was started late on Friday evening and car was ready by noon Saturday.. Very reasonable and I will call Aaron if I need another repair for my Toyota. More