Mike Juneau's Brookfield Buick GMC - Service Center
Brookfield, WI
1,591 Reviews of Mike Juneau's Brookfield Buick GMC - Service Center
Body work experience My experience was excellent! The guys I talked to in the shop were courteous & helpful, giving an overview of what to expect and handling things promp My experience was excellent! The guys I talked to in the shop were courteous & helpful, giving an overview of what to expect and handling things promptly. My car was repaired on time and the body work was great. And to top it off, my car was washed & the inside was cleaned! What an unexpected delight! I will return the next time I need repairs done. Thank you! More
First time I’ve brought my Yukon here for service and am very glad this is the closest one to my house! Everyone was super friendly and made the experience super I’ve brought my Yukon here for service and am very glad this is the closest one to my house! Everyone was super friendly and made the experience super easy. More
Done in Time for Dinner After an early morning gathering at church, walked outside to discover my driver's side front door would not open. After crawling through the passenge After an early morning gathering at church, walked outside to discover my driver's side front door would not open. After crawling through the passenger side, no easy task for a 65 year old, "non-buff" guy, was able to drive home and call Kevin at Brookfield GMC. He was able to see me right away. We were due for an oil change so we were able to take care of this at the same time as the uncooperative door. In the process of completing the regular maintenance check; a couple other issues were discovered. The best part: Kevin kept me informed of our progress throughout the day. I was scheduled to serve at a Saint Vincent DePaul meal site later that day and was transporting a few other volunteers. Kevin had the work done in time to accomplish both tasks. Thanks to all who made it possible; especially Kevin. More
Collin = Customer Service Collin could write the book on customer service. From talking through issues over the phone, to working with my busy schedule as much as possible. He' Collin could write the book on customer service. From talking through issues over the phone, to working with my busy schedule as much as possible. He's always friendly and honest. More
Servicing of vehicle Service was prompt and I did not have a long wait to diagnose the issue. Since it may have been a long wait for the repair, I was offered shuttle ser Service was prompt and I did not have a long wait to diagnose the issue. Since it may have been a long wait for the repair, I was offered shuttle service. Driver was courteous and friendly. Mike Riley kept me informed as the work progressed. More
Excellent Very good job. went beyond my expectation. I would recommend their services to anyone. I definitely will be back if my vehicle needs service again Very good job. went beyond my expectation. I would recommend their services to anyone. I definitely will be back if my vehicle needs service again More
In annd out in no time! I trust Mike Riley when my car is in for service. I know he will be honest with me as to what needs to be done. I also like the chocolate chip cooki I trust Mike Riley when my car is in for service. I know he will be honest with me as to what needs to be done. I also like the chocolate chip cookies that are on the seat of my car when I get in it to go home! More
shifter malfunction They were able to service my vehicle even earlier than my appointment time, which I was very happy about since my dash lights would not turn off and m They were able to service my vehicle even earlier than my appointment time, which I was very happy about since my dash lights would not turn off and my battery would drain. They replaced the malfunctioning part in a timely manner and since it was under warranty, there was no charge. I left there with a bag of cookies and a freshly washed car. Happy customer! More
Bad experiences They don't do a thorough job at service. My first time trying them out and I wont be back. They overcharge, and do not check out your car like they sh They don't do a thorough job at service. My first time trying them out and I wont be back. They overcharge, and do not check out your car like they should. They leave you feeling like you've been taken advantage of. The tech didn't even notate obvious problems with the car. I had to ask for the inspection report (was not automatically given to me) which was not explained or completed. No one there is welcoming at all. They act like I was disturbing them. Not even the cashier. More
Caring, Professional I believe in love. Love is caring, being professional, concerned, and humorous. I receive all of that when I go to Mike Juneau GMC. Love! I believe in love. Love is caring, being professional, concerned, and humorous. I receive all of that when I go to Mike Juneau GMC. Love! More