Mike Kelly KIA

2015 Kia Sedona Update: after a rough start I am very happy to give Mike Kelly Automotive a hearty 5 star rating. If you are interested in any of their vehicles I hig Update: after a rough start I am very happy to give Mike Kelly Automotive a hearty 5 star rating. If you are interested in any of their vehicles I highly recommend working with Mike Pesci as he, and sales manager Joe Bratkovich, ultimately went above and beyond to ensure we received a great vehicle. Initially we had worked with Dave Chism and Nic Gailot via emails and telephone since we don’t live near the dealership; we put a deposit on a 2015 Kia Sedona that was listed as a Certified Pre-Owned vehicle, but after driving 210 miles (one way) to finalize the sale we found several issues with it including missing headrests and keys, plus it had 4,000 more miles on it than it was advertised at. Once we started working with Mike and Joe they communicated with us honestly and addressed all the issues with the Sedona, even arranging to deliver it to us (thank you, Pete!). Now that everything works and looks as it should, we are entirely satisfied with the purchase. More

It was just an oil change My first visit to Mike Kelly Kia to try to start a relationship with a local Kia dealer. Took my car there for a small recall item and an oil/filter My first visit to Mike Kelly Kia to try to start a relationship with a local Kia dealer. Took my car there for a small recall item and an oil/filter change. Paid them $70 for a synthetic oil change. It was just a simple oil change so I didn't check it until a day later. I found out that they hadn't changed my oil or filter at all. In fact I think they took the little plastic door off the bottom of my car and never changed the oil, then never put the plastic door back on. I had to order a new one. They are 25 miles away from my home so I didn't even bother to argue this with the dealer. It would have been just a huge headache an another half day of work I'd have to take off. I'll look for another dealer and hope I get luckier. Before I even got my car back the service manager was pestering me about giving him a good service review. Little did I know. I fell for it hook line and sinker. I hope he won his vacation or whatever he was trying to win. My advice would be to take your car someplace else. More

Purchased a used car. I had the best experience in purchasing a vehicle from the Kelly Group. Joyce answered al of my questions and made this a pleasurable experience! I had the best experience in purchasing a vehicle from the Kelly Group. Joyce answered al of my questions and made this a pleasurable experience! More

Poor Service Department I took my Kia Sorrento in to be looked at because it was sluggish when pushing the gas. When we bought it we paid extra for the extended warranty. T I took my Kia Sorrento in to be looked at because it was sluggish when pushing the gas. When we bought it we paid extra for the extended warranty. They couldn't find anything wrong with it, but wanted me to purchase an extensive oil change for $120.00 and Carbon removal for $199.00. I refused both of these. They still charged me $111.30 for doing absolutely NOTHING to my car. I will never be purchasing as extended warranty or another vehicle from this dealer ship. More

2013 Kia Sportage I love my new vehicle and very pleased with my purchased! The service and people were wonderful. Everyone did what they could to help me ???? Thanks g I love my new vehicle and very pleased with my purchased! The service and people were wonderful. Everyone did what they could to help me ???? Thanks guys! More

always trying to upsell overpriced "recommended" repairs every time we take our car in for an oil change or any service we are told (when they ask to speak to you privately) that they are "recommending" more every time we take our car in for an oil change or any service we are told (when they ask to speak to you privately) that they are "recommending" more services. Thankfully I know the difference between recommended and required. I also tell them they can do any service the warrant will pay for. Keeps the conversation short. Once I was told the cabin are filter needed to be replaced. I had that done at another repair shop when I had the 30K check-up done so it was not on their computer. When I told him that, he said his mechanics think it needed changed. I said fine. Remove the filter. let me see it, and if it looks dirty we'll replace it. If not, just put it back. He refused saying I would have to pay for the labor. Sometimes they are laughable...sometimes just so transparently greedy! More

Worth the trip Tried to buy a car at Bagler, but thank God, could not come to an agreement. So we moved over to your place, and what a difference. Like night and day Tried to buy a car at Bagler, but thank God, could not come to an agreement. So we moved over to your place, and what a difference. Like night and day in your approach on how to sell a car. More

I am happy I went to Mike Kelly Kia! I dealt with salesman Jeff Scott and he was very helpful with all my questions, and helped me make an informed decision on a Kia. I drove a few vehic I dealt with salesman Jeff Scott and he was very helpful with all my questions, and helped me make an informed decision on a Kia. I drove a few vehicles and when I drove the Kia Sportage, I was sold. Jeff was very knowledgeable about the Sportage, he answered questions before I asked them, he went over all aspects of the vehicle with me and made me feel comfortable, not pressured. I am a very happy Kia owner! Thank You Jeff!!! More

Our experience with the purchase of our KIA was great! Sales & service was great! Lisa Phillips was our sales rep and she was very informative of questions about the KIA and the pricing. Love the KIA! Sales & service was great! Lisa Phillips was our sales rep and she was very informative of questions about the KIA and the pricing. Love the KIA! Bill & Dianna More

thieves, cheats,liars, Do not trust these guys had a quote to do motor work they was double the cost of other Cadillac dealers deal with beriel in Wexford or rorich on liber Do not trust these guys had a quote to do motor work they was double the cost of other Cadillac dealers deal with beriel in Wexford or rorich on liberty ave ..Kelly s don't return phone calls and are stuffing thier pockets with your money same job head gasket other dealer 3 grand ...Kellys wants 7 grand same job same car...don't trust them that's why they are politicians they are going to screw ya,believe me don't deal with them!! More