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Mike Kelly Toyota
Uniontown, PA
113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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113 Reviews of Mike Kelly Toyota
March 24, 2022
Emailed the dealer the night before; fielded a call the following morning and established an hour and a half arrival. Sadly upon showtime, the vehicle of communicated interest was in fact being used as a following morning and established an hour and a half arrival. Sadly upon showtime, the vehicle of communicated interest was in fact being used as a personal operating vehicle to the GM, was parked in a handicapped spot and there was no effort to tidy the vehicle for a customer showing. Clearly there was an apparent lack of interest in selling the vehicle: a car seat was in the back, potato chips on the floor, phone charger in its port, reeked of cologne and Nordstrom bags scattered throughout. It was a wasted effort. Additionally, the advertised miles were considerably lower by 2500 miles than actual. All this while staff needing leadership were at the main entrance smoking and a mention of a body part was overheard. We bought from a competitor hours later in Washington, PA. More
by David
Employees Worked With
Sales rep
March 23, 2022
Recently stopped to shop for a 2022 tundra. Buyer beware-salesman did not reveal the dealership is marking the tundra up $5000.00 over msrp (sticker price). Not very ethical and the gullible Buyer beware-salesman did not reveal the dealership is marking the tundra up $5000.00 over msrp (sticker price). Not very ethical and the gullible can easily sign a contract without realizing the markup. As for myself I had never heard of a dealer doing this in all of my years of purchasing vehicles. Again-be very cautious of any dealings with this dealer. More
by Digbee
Employees Worked With
Salesman-Matt Guess
December 03, 2021
Ross Torres is an awesome salesman! The review before Ross Torres is an awesome salesman! The review before this is from a customer that has never been to this dealership. He is a disgruntled because of Ross Torres is an awesome salesman! The review before this is from a customer that has never been to this dealership. He is a disgruntled because of an unrealistic offer that was not accepted. It’s sour people like him trying to ruin a great family mans career. Ross is an absolute key to his community and this dealership and has hundreds of great reviews. Ask for him and you’ll see why! More
by Kryan
Employees Worked With
Ross, Brandon, Luke
April 28, 2021
Came in to buy a car that was listed online for $37,000 drove over an hour to find out that they false advertise and tried to charge us $39,000. Told us it was a mistake on their website and wouldn’t honor drove over an hour to find out that they false advertise and tried to charge us $39,000. Told us it was a mistake on their website and wouldn’t honor the advertised price. I don’t recommend going here, shop anywhere else! More
by Hannah
Employees Worked With
Ross
February 24, 2021
Working with Matt Guess allowed me the most stress free and positive experience I have ever had when purchasing a car. I am 63 yrs old, so I have purchased a few car in my lifetime. Thanks Matt! and positive experience I have ever had when purchasing a car. I am 63 yrs old, so I have purchased a few car in my lifetime. Thanks Matt! More
by colwel2
Employees Worked With
Matt Guess, Steven Hurt, Mike Wood
December 02, 2020
Horrible experience. Price gouging and clear attempts to not only reframe from advertised discounts but also to sell unnecessary after market products. Will never return. not only reframe from advertised discounts but also to sell unnecessary after market products. Will never return. More
by Trump 2020
Employees Worked With
Steven Hurt, Mike Wood
October 25, 2020
It was the smoothest buying experience I had. I was lucky to be connected to Craig Ready and he promised me a great deal. All the negotiations happened over the phone. The trade in of my car was no issue. He to be connected to Craig Ready and he promised me a great deal. All the negotiations happened over the phone. The trade in of my car was no issue. He worked with my bank and had everything ready by the time I arrived to the dealership. Drove 4 hours from Ohio to get the car and was out with the new car in less than 2 hours. I fully recommend Mike Kelly Toyota and Craig Ready if you are in the market for a new or used vehicle. More
by Buyer_1
Employees Worked With
Craig Ready
