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Mike Maroone Chevrolet South
Colorado Springs, CO
379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 379 reviews
April 17, 2014
Outstanding service!! I needed to get a van for a growing family and needed to keep my payments with my budget. Rick did his due diligence and found me just what I wanted I needed to get a van for a growing family and needed to keep my payments with my budget. Rick did his due diligence and found me just what I wanted in the price range I needed. It's a great van and my family loves it...Thanks Rick!!!! Patricia Scovil More
by pscovil
Employees Worked With
Rick Buckner
March 28, 2014
League of extraordinary services Subject: Excellant service I came from Chester, Il to be with my daughter here in Colorado while she delivers her new addition to our families upo Subject: Excellant service I came from Chester, Il to be with my daughter here in Colorado while she delivers her new addition to our families upon getting here I realized my vehicle, a 00 Saturn needed a oil change. My son n law recommended your services. I came up the next morning and was given Excellant and immediate service. I observed my car being brought in to be serviced I watched as a female employee did the service on my vehicle. I observed her takes steps in giving my car a 360 degree check and vacuumed my car after my oil change after which a male employee then brought over my service form and showed me all the was possibly going wrong with my car and then I was told about a Recall on my tail lights which I was unaware of but while I was there I visited the parts department to order the part that was causing me trouble for quite a while, tail light bracket assy. I was then asked if I could bring it in for recall service today at 9 AM. Where I am from if this would have happened I would have been told to come back next week. I brought my car in and the service was completed within an hour. The bracket I ordered I returned because your service staff found my series of problems that earlier in the past caused me to have tail light work. Your staff replaced both brackets by recall and then explained in detail what happened to cause this problem. I've been to other Chevrolet dealers and the recall was not found and other remedies was used to repair this problem which kept a ongoing problem to happen. Put the brake lights on one light would go off one would get bright. Anyway, I am so very thankful to your staff for dismally finding and repairing this problem which I'm sure could have caused me future problems again not just with the issues happening but I'm sure a legal matter as well. Thank you all for taking care of a complete stranger from another state! Thanks, Larry Eaglebear More
by eaglebear
Employees Worked With
Isabelle Cook, Marcus Hardin, tech: 106154 and Steve 153479
March 18, 2014
I went in late Saturday, and test drove a car and went through the process of buying it was there late and everyone was ok with it and still professional. I did come back on monday morning with the wife a through the process of buying it was there late and everyone was ok with it and still professional. I did come back on monday morning with the wife and she was not thrilled about the car I chose, so I said we need to look at another one. There was not even a slight hesitation in them saying ok. The experience is the best I have ever had with a car dealer. The quality of cars, the great people working for them. I will always go back to them and buy a car. More
by aenolod
Employees Worked With
Rick
February 27, 2014
The salesman I worked with was Scott he was very nice and helpful! If it wasn't for this one incident I would recommend them. I did my taxes with Aaron he told me my check would be ready one day and turns o helpful! If it wasn't for this one incident I would recommend them. I did my taxes with Aaron he told me my check would be ready one day and turns out it wasn't ready that day. I come back the next day the check has the wrong name on it and I couldn't even get the check day have to wait one day just to get the check. Then they treat you like your not even a customer after you've bought the car! I will never go back there again go to Daniels Long their much more professional. More
by Gghhuhb
Employees Worked With
Jimmy Armstrong, Aaron
February 18, 2014
Sean Parker : Lacked knowledge of vehicle, recalls, Sean Parker : Lacked knowledge of vehicle, recalls, repairs, and requested appointments of prospective clientel! Was not focused at task at hand! N Sean Parker : Lacked knowledge of vehicle, recalls, repairs, and requested appointments of prospective clientel! Was not focused at task at hand! Not motivated to sell a dealer vehicle! Lowballed estimate below book ! Hope this goes through this time ! Appears my last review never was posted! More
by Papaobewon
Employees Worked With
Sean Parker
February 12, 2014
Was the only car in service write up area. Took 8 minutes for service person to start writing up order. Watch car put on lift, oil changed, placed outside. 32 minutes after the car was driven out minutes for service person to start writing up order. Watch car put on lift, oil changed, placed outside. 32 minutes after the car was driven out they called my name to pay. I feel 1 hour 15 minutes is way to long for oil change when you were not busy. Surely the half hour I wated was a waste of my time. More
by 111111111111111
Employees Worked With
frank
February 06, 2014
Do not buy a vehicle from these people. You will absolutely regret it. They are some of the most unprofessional people i have ever dealt with. They should not even be allowed to sell cars or work wi absolutely regret it. They are some of the most unprofessional people i have ever dealt with. They should not even be allowed to sell cars or work with any people. Never going back, trying to let as many people know not to go there as well. More
by karbare
Employees Worked With
Kevin
January 30, 2014
This is my 3rd Chevy Cruz that I have purchased from Al Serra South. On this purchase and on my last purchase I worked with Hap Norris. He is an absolute delight to work with as well as Steve Eling. Both a Serra South. On this purchase and on my last purchase I worked with Hap Norris. He is an absolute delight to work with as well as Steve Eling. Both are very customer oriented and want to make the complete buying experience a very pleasant one for the customer. To complete the great experience I had in purchasing my car, Linda in finance also made the buying experience a very pleasant one. I would very definitely recommend to anyone to buy a car from this dealership. I am very pleased. More
by rayebrown
Employees Worked With
Hap
January 28, 2014
I have given this dealership a 5 because they were absolutely great!! Our sales person Joshua was amazing, knew exactly what we wanted and made it very easy to buy. Steve the manager was fantastic! Ve absolutely great!! Our sales person Joshua was amazing, knew exactly what we wanted and made it very easy to buy. Steve the manager was fantastic! Very helpful and gave us an amazing deal on the car. Overall I will go back if I want to purchase again and I am telling all my friends to go there as well! More
by kwarner13
Employees Worked With
Joshua
January 23, 2014
I went to AL Serra South to look for a used car. Richard and AK listened to what I wanted for a car. I asked what they had in a new car? They let me see a New Equinox. I fell in love with this car. They too and AK listened to what I wanted for a car. I asked what they had in a new car? They let me see a New Equinox. I fell in love with this car. They took the time to make me feel special. They even backed my new car on to the sales floor and had me drive the car off the sales floor. I love my new car and I thank both Richard and Ak for the care and attention they paid to me. This was truly a wonderful experience. More
by Chrisspr_50
Employees Worked With
Richard and AK
