Mike Maroone Chevrolet South

Unforturnately my circumstances were not the most favorable. I had just been involved in a car accident that totaled my car. I had a Chevy Equinox and was very happy with it so I thought I would st favorable. I had just been involved in a car accident that totaled my car. I had a Chevy Equinox and was very happy with it so I thought I would start there. Drove onto the lot to take a gander when I was approached by Josh. He was very laid back and didn't make me feel pressured or uncomfortable. He did a great job answering my questions and finding out what I wanted out of my purchase. We spent 3 hours that afternoon test driving and looking at options. Upon leaving I got no high pressure sales pitch. Basically was left at I'll be in touch. I returned the next day to work out details and make the purchase. Working with Josh, Steve and the finance dept was as pleasurable experience as one could ask for. They made happen what I needed to have happen. It was a great experience and I will definitely be back for any future automotive needs. More

Very fast service and kind mechanics. Would highly recomend that anyone that has a chevy should go to Al Serra south Chevrolet on academy blvd. recomend that anyone that has a chevy should go to Al Serra south Chevrolet on academy blvd. More

My family and I arrived at Al Serra South in search of a used car. Within a few minutes, we were introduced to Rick Buckner and were given full service. Rick asked us what our parameters were and posed qu used car. Within a few minutes, we were introduced to Rick Buckner and were given full service. Rick asked us what our parameters were and posed questions in a professional way to try and find out how we intended to use the vehicle. Rick knew the used car market and talked us through where we might have to compromise in order to meet our budget. Really, we had to compromise very little. Rick found the car that met our criteria right on the lot, showing us several alternatives in the process to make sure we felt comfortable about where we were in the market. Rick's manager, Sean Parker, came down on price to more than meet our top number--purchase price was $14,750 after we said we could not go above $15,000. We were happy that this price was also below Kelly Blue Book for our model and mileage in excellent condition. What happened next really amazed us. It turned out that in the process of purchasing the car, we discovered it was not quite in excellent condition. Al Serra's inspection team reported a small gouge on the rear left panel near the tail lamp. Very quickly, Sean Parker stepped up and said if we brought in the car the following week the body shop at Al Serra would work the issue at no charge and restore the car to excellent condition. Sean put the promise in writing. By the end of the following week, Al Serra South delivered. As far as I can tell, the left rear of our car is, indeed, in excellent condition. The teamwork and trust betweeen departments and their dedication to customer satisfaction has been so impressive, particularly in a situation where the customer is going to be at an informational disadvantage. Thank you all for educating us, helping us, and delivering a product that will meet our family's needs. More

Joshua did an excellent job in helping me find my car. I would recommend him to anybody that decides to by a car there. Everyone else there is friendly as well. would recommend him to anybody that decides to by a car there. Everyone else there is friendly as well. More