Mike Patton Ford Lincoln

Great service I went into the dealership looking to trade-in my vehicle & finance a new one. I was greeted by Grant, who introduced me to his wife, Veronica, & they I went into the dealership looking to trade-in my vehicle & finance a new one. I was greeted by Grant, who introduced me to his wife, Veronica, & they quickly pulled vehicles for me to view in-person. They provided me with excellent customer service & they were extremely friendly to me & my family. The entire staff was very friendly & courteous to me, & the overall experience was excellent. I would definitely recommend this dealership to people that I know. More

The best car buying experience ever! We were looking to purchase a new used car! We were on our way somewhere else when our daughter found another car at Mike Patton Ford. We called and We were looking to purchase a new used car! We were on our way somewhere else when our daughter found another car at Mike Patton Ford. We called and they said that they still had car and told us to come on even though it was later in the day New Years Eve. We were immediately greeted and introduced to our salesman Chris Pankey. From the demo drive to the closing deal we could not have asked for a better no hassle experience. A few folks stayed later than closing to make sure that we got everything done. Let me just say I have never had a salesperson take so much of his time explaining the features of the car! Our experience did not end when we drove our car home. We had a couple of questions and Chris followed up with us immediately to make sure our questions were answered. Just a couple of days after the sale we received a handwritten note from Chris! You don't get those much anymore in our electronic age! The navigation system needed an SD card that had to be ordered. We were so surprised when Chris called to have us meet him so he could hand deliver and personally walk us thru the system! This dealership and Chris Pankey have earned our lifelong business! They do it right and you can't say that about many businesses these days! Thank you Mike Patton and Chris Pankey for a wonderful experience! If you are looking for a new or used car I highly recommend Mike Patton! More

tim and wanda Mike Smallwood made us feel at home and helped us with our 2016 ecoboost mustang buying experience with A1 service from mike and quentin thanks yall. Mike Smallwood made us feel at home and helped us with our 2016 ecoboost mustang buying experience with A1 service from mike and quentin thanks yall. More

Above and Beyond! I dealt with Taryn for my service needs and she was absolutely the best! She went above and beyond for me. Provided me with a loaner while repairing r I dealt with Taryn for my service needs and she was absolutely the best! She went above and beyond for me. Provided me with a loaner while repairing recalls for my 2011 Fiesta. She even went as far as to have Ford cover parts not in the warranty because they were faulty and related to the recall. I would give this rating 10 stars if I could. I didn't even purchase my vehicle here and received top notch service. I am so grateful to Taryn for all her efforts and hard work she put in for me. More

EXCELLENT BUYING EXPERIENCE! Not the closest FORD dealer to me, but when I talked to Mike Smallwood on the phone, I thought it would be worth the drive. I've never met a more prof Not the closest FORD dealer to me, but when I talked to Mike Smallwood on the phone, I thought it would be worth the drive. I've never met a more professional sales person. He was very concerned with my vehicle needs. Just a consummate professional in his field. Met many of the friendly and courteous staff. Beyond my expectations for a truck buying experience. These are good people to do business with. More

Amazing Buying Experience! No better environment to buy a car ... ANYWHERE! Friendly beyond expectations. Extremely accommodating to our time restraints and for every question No better environment to buy a car ... ANYWHERE! Friendly beyond expectations. Extremely accommodating to our time restraints and for every question. Our sales professional -- Chris Pankey, was fully knowledgeable and took the time to show and demonstrate all things for my wife and myself to understand. No haggling! Best way to buy/sell a car. Convinced of their utter integrity. You have to experience it to believe it. And the finance manager -- Quentin Vorel took great care to walk us through all other aspects of our purchase. Love these guys! More

They go the extra mile! My husband and I drove from Ft. Gaines, Ga. up to LaGrange to see a used Lincoln Town car Mike Patton Ford had in stock, but fell in love instead with My husband and I drove from Ft. Gaines, Ga. up to LaGrange to see a used Lincoln Town car Mike Patton Ford had in stock, but fell in love instead with a 2011 Taurus they had on the lot. The car had low mileage, was a one owner and was priced at a great price We ended up trading in our 1994 GMC van and a 23' Forest River travel trailer. (Who knew they would take travel trailers on trade? That's one reason I say they go the extra mile!) We dealt with Chris Pankey as our salesman and he was fantastic! He handled our every need like a true gentleman. Quentin Vorel was also a great person to deal with. We were happy with the trade deal he offered and he was very helpful in all our requests. We found that everyone at this dealership (including Mr. Gilmore, the Chief Operations Officer) truly showed the Christian example we had expected. We dealt with EVERY department they have (even had the oil changed in our truck while we were there) and we can rate this dealership NO LESS THAN A FIVE STAR! Thanks to all of the Mike Patton employees for such a fantastic experience! We will see you for our next car. More

Awesome experience Mike Smallwood was awesome, very knowledgeable and was able to make our experience great. He was able to exceed our needs and was upfront with all his Mike Smallwood was awesome, very knowledgeable and was able to make our experience great. He was able to exceed our needs and was upfront with all his answers to our questions. We are very happy with our purchase and hope to visit Mike Patton and Mike Smallwood in the future. I would highly recommend both Mikes Charley and Allister Whipkey More

Just Great! This process was quick and easy and I got just what I wanted. Thank you Mike Smallwood and Quentin Vorel! I am one satisfied customer. This process was quick and easy and I got just what I wanted. Thank you Mike Smallwood and Quentin Vorel! I am one satisfied customer. More

Best experience? Read on. (Purchase made 4/23/16) David Patton (Pre-Owned Manager) and Spencer Lewis (Sales) made this the best experience my wife and I ever had in purchasing a vehicle. Used or new. David Patton (Pre-Owned Manager) and Spencer Lewis (Sales) made this the best experience my wife and I ever had in purchasing a vehicle. Used or new. My wife and I live out in Midland and drove to their Lagrange dealership just because the prices can't be beat and I really didn't care to deal with the traffic around Atlanta. I've bought my share of used and new vehicles and I've been to my share of corporate and family owned dealerships. We even liked the Finance Manager, Quentin! And who really ever likes the Finance Manager? And I'm not talking just because we got a great finance deal. If you're committed to finding a great deal and you want to work with good people who take the time to explain everything to you with full transparency (I'm a numbers guy), then don't gamble and most likely waste time and money elsewhere. Give them a shot. We will be coming back and I never say that because normally it's just about the deal for me. What we liked: - The drive to Lagrange was easy; city and surrounding area was beautiful - The staff and management are honest (I don't take honesty for granted - I validate it, and in this case the numbers don't lie); loads of explanation and transparency - The personalities of everyone was great, super friendly and real people instead of trying to 'play the game' - The facility was comfortable. Not something you think of until you're done looking at the vehicles and getting ready for paperwork. - They supported local charities (many of which we also support) and gave incentives to law enforcement, firemen, etc. - We got a great deal on a used Ram 1500 and they were more than fair on our trade-in. - Spencer, David, and Quentin. More