Mike Reichenbach Chevrolet Bluffton

This was my 3rd car i've purchased from Trent at reichenbach. This time I felt like I was dealing with "the used car dealership" Back and forth with numbers. I purchased the car on a Sat and si reichenbach. This time I felt like I was dealing with "the used car dealership" Back and forth with numbers. I purchased the car on a Sat and signed all papers. I financed it and traded in a 2025 equinox with 5600 miles. I questioned my trade in value and it went UP by $3000 (3x total) after me questioning it. On Monday I returned and showed him printout from my credit reports. All around 340! ( today it is 341.) Now the question is....if I could get those numbers.....why couldnt the finance mgr And given me the highest trade in to begin with???? I still think I should have gotten more and a lower interest rate. Thank you Carol wenk More

They were on time, responsive to all my questions and very friendly. The waiting room is clean and comfortable. very friendly. The waiting room is clean and comfortable. More

Friendly, courteous, attentive to my needs, cost effective waiting area is clean, nourishments are stocked effective waiting area is clean, nourishments are stocked More

I initially walked in just to I get a diagnostic test and ended up making my first Big Purchase.The Help I received from Mr or Mrs.Seymore was more than welcoming and understanding.The staff is extremely nic ended up making my first Big Purchase.The Help I received from Mr or Mrs.Seymore was more than welcoming and understanding.The staff is extremely nice and understanding.Ite very professional. More

Courteous, knowledgeable and prompt . Will definitely return for future service. The business was very clean and modern. Will definitely return for future service. The business was very clean and modern. More

Excellent experience. Always recognized when I walk in to the service department. Service reps are awesome. Always recognized when I walk in to the service department. Service reps are awesome. More

Efficient and thorough, good experience. with all aspects that of the dealership. Got me in the ext day! with all aspects that of the dealership. Got me in the ext day! More

Thank you so much. Great wormenship and quality of parts. Also picking and taking home was great Great wormenship and quality of parts. Also picking and taking home was great More

I took my Silverado in to have an oil and filter change the first thing in the morning. Later in the day, I received a phone call from my service advisor that the radio was not working. I told her that the the first thing in the morning. Later in the day, I received a phone call from my service advisor that the radio was not working. I told her that the radio was not a concern to me at that time. When I picked up the Silverado, I was more than a little surprised to find the Infotainment system screen blank as were certain dashboard item. The Navigation System, Back Up Camera, Radio, etc. were inoperative as was the TMPS and the Digital Speedometer, etc. I did take the vehicle back to my residence but took it back to Reichenbach the following day as I was concerned over the lack of so many displays and information. I spoke to the Service Manager and explained that I had not had any problems with the Silverado and that all systems were working when I dropped it off for the Oil and Filter change. He offered to have a technician evaluate the Infotainment system and Dashboard problems and report back. I agreed and left the vehicle. The Service Manager graciously arranged for transportation back to my residence which I much appreciated. The technician evaluated the Infotainment and Dashboard systems and determined that a video cable had failed precisely when I dropped off the Silverado initially, a rare coincidence to say the least! The video cable was replaced and full function of the Infotainment and dashboard screens was restored and functioning perfectly. I much appreciated the excellent work done to discover both the fault and obtain a new video cable to fix the problem. Much credit is due to the Service Manager, Service Writer, and the Technician for resolving the problem. Excellent work and much appreciated!. More

Service department was very understanding of my needs and the car needs. My only problem is that you are so far out from the island, the car needs. My only problem is that you are so far out from the island, More