Mike Reichenbach Chevrolet Bluffton
Okatie, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Bad management and sales tactics. I went in for a scheduled service. While we waiting we decided to test drive a truck. I am interested in a new truck. While talking to the saleman, I I went in for a scheduled service. While we waiting we decided to test drive a truck. I am interested in a new truck. While talking to the saleman, I advised him that I was waiting for my service to be completed and that I had time sensitive obligations prior to the test drive. He agreed to let me drive anyway. After driving we started talking money, however, salemen can not sale so while he went to the sales manager, I went to check on my car in service. The consultant told me it was in wash at this time. I went back to the saleman and continued working on pricing. He went back to the manager because he can not sell a vehicle, and I checked on my car in service. Come to find out, it was not in wash, it was stalled in service to give the saleman time to do the sell. Once we were mad, all of a sudden the car came out and went to wash. Filthy dirty. It almost cost me my other obligations. The wash job looked like a 3 year old did it. More
Great Dealer until recently This dealer was great when the opened up, they hired locals who treated everyone nice, even wash your car before giving it back to you. They were grea This dealer was great when the opened up, they hired locals who treated everyone nice, even wash your car before giving it back to you. They were great to work with. Then towards the end of 2014 all the familiar faces were gone. Last time I had my vehicle in there, I had to complain to management because the service manager was feeding me a line of BS, instead of getting the vehicle scheduled. I ended up having to show them what they had wrong on the option kit they installed, which it turned out was covered by a TSB. Then last week I called because of a fuel consumption issue, same problem with same person. I ended up having to resolve the problem. I complained, and was later accused of cursing. As far as I know the service department tech's are still good. But anyone would be well served to have there vehicle pre-diagnosed by someone else before having any warranty service done. More



