
Mike Shaw Kia
Corpus Christi, TX
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Drove 150 miles, no parts available. My wife recently had some issues with the cruise control not working on her Kia Optima. She called the service department and scheduled an appointment My wife recently had some issues with the cruise control not working on her Kia Optima. She called the service department and scheduled an appointment. My wife asked the service department if they had all the required parts to fix the cruise control in house because the trip to the Corpus Christi Kia dealership was over 150 miles. The day of the appointment the service department said the actual switch wasn't working and they didn't have the switch available. They said the part would be available in three days. No thanks, My wife isn't making another 300 mile round trip. I'm planning on leaving a bad review on Google and Yelp because of myrecent bad experience with the Mike Shaw Kia service department. More
Prompt service Friendly n quick service knowledgeable.. one thing I would like to see done in future is have my car washed and when I purchase new tires in future th Friendly n quick service knowledgeable.. one thing I would like to see done in future is have my car washed and when I purchase new tires in future they take pride and clean my car and rims .. More
Yes, I would absolutely recommend this service center. Mike Shaw Kia, Corpus Christi, is the best. My service representative is Dennis Enoch, who always takes good care of my service needs. Does a great Mike Shaw Kia, Corpus Christi, is the best. My service representative is Dennis Enoch, who always takes good care of my service needs. Does a great job. Thank you Kia. P.S.S.: Love my Kia Soul as well. More
most excelant they are always professional and explain what is being done and what if anything should be done .Crystel is a professional and cant say enough good th they are always professional and explain what is being done and what if anything should be done .Crystel is a professional and cant say enough good things about her. More
Bad Service An oil change should not take 3.5 hours. That’s not good service. They also performed a standard inspection and recommended over $3400 of work to be d An oil change should not take 3.5 hours. That’s not good service. They also performed a standard inspection and recommended over $3400 of work to be done on the vehicle. Interesting enough our bumper to bumper warranty just ran out a short time ago. More
"Service with a Smile" Everyone was very professional and courtesy. The schedule appointment was on time. Carlos was very helpful with questions I had about some other servi Everyone was very professional and courtesy. The schedule appointment was on time. Carlos was very helpful with questions I had about some other services available. The scheduled maintenance was handled quickly and there was very little wait time. Thank you for your professionalism. More
No pressure I had a tire pressure light come on and went directly to the dealership. An hour later it back on the road no problem, great pressure. I had a tire pressure light come on and went directly to the dealership. An hour later it back on the road no problem, great pressure. More
Great service always Service at Mike Shaw Kia is always great. They are prompt, courteous, and very helpful. I am always confident in the service delivered and the custome Service at Mike Shaw Kia is always great. They are prompt, courteous, and very helpful. I am always confident in the service delivered and the customer service is excellent. More
Amazing Service The service manager was very helpful in helping locate my car. Once my car was towed to the dealership he called me right back to inform me and they l The service manager was very helpful in helping locate my car. Once my car was towed to the dealership he called me right back to inform me and they look at my car and let me know what needed to be fixed and the price. When I arrived my car was ready and every one was helpful there as well. Thank you for the great service!! More

My car buying experience Our experience at Mike Shaw Kia was amazing, we initially went just to look around at used vehicles. Amber was very informative about the 2019 Kia Sor Our experience at Mike Shaw Kia was amazing, we initially went just to look around at used vehicles. Amber was very informative about the 2019 Kia Sorrento that I purchased. I asked her how long she had been working at Kia and she said it had only been 3 months, with her personality she is sure to go far. My daughter isn't ready to purchased a car just yet but has already decided that she is gonna go with,Amber when she is ready. Thank you Amber for such an great experience. More