I got a fair offer for my trade in, and a fair price for the vehicle I purchased, but I was unhappy with how I was treated by the faculty.
As soon as they knew I was hooked (ran my credit), both the male sales person and female negotiating manager made me feel as though I were being talked down to, to the point of angering me. This was throughout the buying process and even after the purchase was made, when I picked up the vehicle and realized a small repair needed to be made.
Multiple times they tried to convince me that the repair did not need to be made, but that I simply didn't know how to work the vehicle.
They also failed to update me while my car was being fixed. I had to call in to check and see how things were going and whether it was done yet. They had it for several days.
The only person I was happy with was Ashley in Finance.
Overall, I am happy with the vehicle and the price points. I was just very disappointed by the customer service.