Mike Shaw Kia

Mr. James, Too often people seem too quick to complain Mr. James, Too often people seem too quick to complain about an unpleasant experience and too slow, if ever, to commend a wonderful one. I would Mr. James, Too often people seem too quick to complain about an unpleasant experience and too slow, if ever, to commend a wonderful one. I would be remiss if I did not write to tell you about just such an experience I had at Mike Shaw Kia in Corpus Christi. From the time I called the dealership for pricing to the timely way I was called back, I felt at ease. Monica Semuda (Sales) was friendly and informative. She never once made me feel (as I have at other dealerships) that I was just another customer in a long list of customers. I never felt hurried or harassed. Victoria Hammond (Floor Manager) made my wife and I feel at ease immediately and when the Sorento I wanted was not in stock, worked ceaselessly to locate one. She kept us informed throughout. It was also a pleasure to meet Mike Andruzzi (General Sales Manager). I found him to be, not only friendly but informative and helpful as well. Being in business myself, I know how difficult it is to find someone to manage the many aspects of the business and still keep focus on the customers and their wants and needs. Believe me when I say that he has a rare gift. Last but not least, Golden Gonzalez (Business Manager) made sure that I understood the entire financing paperwork. He answered my questions, allowed me to see how certain changes would affect my monthly payment and/or interest payments. He made sure I understood that entire process. After all was said and done, my wife told me, “This is the most pleasant car buying experience we have ever had in our 30 years of marriage.” I most heartily agree. Thank you for assembling such a great team, and thank you for this experience. I have already recommended and will continue to recommend your dealership in the future. Very truly yours, Daniel Luis More

Alaura Ortiz was friendly, professional and knowledgable of her product. Her follow up with me was the main reason I bought from her, she even had her manager (Victoria) give me a courtesy call, that really of her product. Her follow up with me was the main reason I bought from her, she even had her manager (Victoria) give me a courtesy call, that really made me feel like they not only wanted, but would appreciate having my business. I know I made the right move to by from them. I got the perfect car from a superb establishment. More

I had nothing but excellent service! I would recommend this dealership and sales associate to everyone I know! I really enjoyed my experience there! Way to go!! this dealership and sales associate to everyone I know! I really enjoyed my experience there! Way to go!! More