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Mike Shaw Toyota

Robstown, TX

3.9
446 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

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446 Reviews of Mike Shaw Toyota

July 16, 2018

Chris Hernandez did an excellent job scheduling on a short notice. I was able to continue on with my busy day after getting the service I needed. Than you More

by User-ef8e8dc137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Jul 16, 2018 -

Mike Shaw Toyota responded

Thank you for the review!

July 16, 2018

Tundra/Rav 4 service The service staff, mechanics, and support personnel are OUTSTANDING!! Always prompt service, and they treat people as a part of the Mike Shaw family. More

by Rodney.Rose1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Lohke
Jul 16, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review! We really appreciate you using Dealer Rater!

July 16, 2018

Good but bad Our salesman John Alaniz did a great job. But when he turned it over to Finance it turned into a fiasco. He told us finance would be coming out soo More

by ggotahal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, John Alaniz
Jul 16, 2018 -

Mike Shaw Toyota responded

We apologize about the wait. Glad to hear John did a great job for you. Please call Martin at 361-793-1267 and let him know how we can improve.

July 13, 2018

Great job and fast Mr Morgan always on top of his game very nice guy , that’s why I am a return customer because the same people are there and they know me and my truck. More

by darrellfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Morgan
Jul 16, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review! We really appreciate you using Dealer Rater!

July 12, 2018

Excellent service Had a 2:00 appointment. They were on time and efficient, and my car was effectively serviced in less than an hour. Am willing to drive across town (20 More

by ctyree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert??
Jul 16, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review! We really appreciate you using Dealer Rater!

July 12, 2018

Purchase and service In and out took care of business. Jerry did great for an intern .we had a issue with a broken window and the glass was taken care with no words . More

by floresbest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis, Jerry Garcia
Jul 14, 2018 -

Mike Shaw Toyota responded

Thank you for your review. In regards as to why we don't rate the full five stars, please call Martin at 361-793-1267; we would like to hear more from you.

Jul 16, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review! We really appreciate you using Dealer Rater!

July 12, 2018

Great purchasing experience. Everyone was very friendly and Great place to purchase and service a vehicle. Highly recommend to anyone in the market to purchase a car or truck. Everyone was very friendly and pro More

by BAYBREEZECARPET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Victor Musgrave, AJ Adame
Jul 16, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

July 11, 2018

totally alot of surprises there is a lot of surprises there , they say one thing but by the end of signing contract they will say by the way these or that but they get the job More

by dioniciocardona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Jul 12, 2018 -

Mike Shaw Toyota responded

Thank you for your review Mr. Cardona. In regards as to why we don't rate the full five stars, please call Martin at 361-793-1267; we would like to hear more from you. Thank you.

July 11, 2018

2nd time ac issue Took my car in april 2018 for ac not cooling and the diagnosis was low coolant. Paid 249 for coolant and dye, no other issues were discovered. Ac not More

by shanealan79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn small
Jul 14, 2018 -

Mike Shaw Toyota responded

Thank you for your review. In regards as to why we don't rate the full five stars, please call Martin at 361-793-1267; we would like to hear more from you.

July 11, 2018

Johnson is friendly. I feel like I can trust him Mr. Johnson seemed knowledgeable about getting the job done. Unlike the sales person at the time I purchased the tundra. I want to send my sister to More

by rosalinsanch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
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