Mike Shaw Toyota
Robstown, TX
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443 Reviews of Mike Shaw Toyota
I have been to many car dealers in my life and have always tried to avoid any sales people because I don't like the way they try to push vehicles off on you. I have never had such a pleasant experience always tried to avoid any sales people because I don't like the way they try to push vehicles off on you. I have never had such a pleasant experience and one that went so smooth as the one I had with you all. Jason, Valerie and even the managers were so so kind to the point that I really enjoyed being there, I almost didn't want to leave. I ended up buying one of your Texas Edition Toyota Tundra Trucks which my wife and I just love and enjoy very much. Jason and Valerie were fantastic to talk to and deal with. My wife had been talking to Valerie for months prior to us visiting your facilities and she had been so kind and so helpful to my wife and for that reason we decided to visit your dealership and we are glad we did. Jason on the other hand was so helpful and very pleasant to talk to and deal with, he was so patient and willing to stay late at night just to help us in closing out our contract and for that we are so thankful to him. My wife and I are recommending all of our friends and family to you in the future. It would be nice if the atmosphere that exists at your dealership could rub of to all of the other Toyota dealerships. I don't know who is responsible for creating such a pleasant environment as the one you all have, but I take my hat off to him/or her. Once again, my wife Lillie and I (Victor Vargas) want to thank you so much for making the purchase of our vehicle such an enjoyable and pleasant memory. You all are fantastic. Sincerely, Victor and Lillie Vargas More
Brett Graham did an excellent job making me feel comfortable and found me the right vehicle. He was very patience and eager to help me get the Rav4 that fit my needs and budget. Once we found the comfortable and found me the right vehicle. He was very patience and eager to help me get the Rav4 that fit my needs and budget. Once we found the right one, he also helped get to the right price and delivered everything that was promised from the beginning. It was a great experience and would recommend my family and friends to visit with Brett. He was a wonderful salesman, very friendly and went beyond what was expected. Mike Shaw has a great salesman in Brett Graham and it has been an honor to meet/work with him during my latest purchase. More
I am in the RV business and was having trouble towing RV's with my half ton Dodge truck, I spoke with Rick Garza in sales I was looking for a 3/4 ton upgrade to tow with and he recomended I look at a Toy RV's with my half ton Dodge truck, I spoke with Rick Garza in sales I was looking for a 3/4 ton upgrade to tow with and he recomended I look at a Toyota Tundra with a tow package. I could not be more pleased after purchasing a 2007 Tundra it tows like a dream it is exactly what I wanted and still in a half ton truck. I would recomend anyone looking to tow to try out the Tundra and the friendly helpful people at Mike Shaw Toyota especially Rick Garza and Ed Medina......great people now friends of mine, my son liked my Tundra so much he went and purchased one also from Rick Garza and Mike Shaw Toyota. More
This was our third purchase from Mike Shaw Toyota. That in itself should tell you what I think of that dealership, otherwise I would not have been back. The whole staff was very friendly and courteous. Ric in itself should tell you what I think of that dealership, otherwise I would not have been back. The whole staff was very friendly and courteous. Rick Garza had spent about a month working with us to get the right vehicle we wanted. I have had dealings with their service department as well. I have always received excellent service from them. They go the extra mile to make sure their customers are happy and satisfied. I will be purchasing all my future vehicles from MIKE SHAW TOYOTA. More
My husband and I weren't actively looking to buy a new car just yet. We had gone to Mike Shaw mainly to see what our options were. Brett was so easy to talk to, and was willing to listen to our needs. car just yet. We had gone to Mike Shaw mainly to see what our options were. Brett was so easy to talk to, and was willing to listen to our needs. We are on a strict budget and he was also able to get our payments where we needed them to be. We never felt pushed into our car or our payments. We left without one feeling one bit of buyer's remorse. Brett was just the first person we met at this dealership. All of the other people we worked with were just as kind to us. We hate buying vehicles, but our experience with them made our attitude about car shopping change tremendously. More
i was needing my car serviced for an oil change, and a friend recommended Mike Shaw Toyota Dealership. I had always believed in servicing my vehicle at the dealership of which I had purchased my vehicles friend recommended Mike Shaw Toyota Dealership. I had always believed in servicing my vehicle at the dealership of which I had purchased my vehicles, until I had the opportunity to experience for myself the quality of service I received. Not only did I get an oil change, my car was inspected from end to end, washed squeaky clean, and in record timing. I didn't even recognize it to be my vehicle. Lets just say that I was expecting the same quality of service I was accustomed to, and because of the impressive outcome I highly recommend this dealership's service department. More
Took vehicle in to have timing belt replaced. Not done correctly and valves were damaged. Engine and transmission had to come out and they didn't even bother to change oil. Car doesn't idle right. (I will correctly and valves were damaged. Engine and transmission had to come out and they didn't even bother to change oil. Car doesn't idle right. (I will have someone else look at it, not them) One or two day repair wound up taking over a month. AVOID!!!! More
This was one of the best experiences my husband and I have had in purchasing a new vehicle. My husband and I were greeted by Jim Widick at the dealership. He was very perfessional and friendly and told have had in purchasing a new vehicle. My husband and I were greeted by Jim Widick at the dealership. He was very perfessional and friendly and told us everything the dealership had to offer. But he did something next that was fantastic. Instead of trying to sell us just any car he asked us what would best suit our needs and what did we have in mind. We explained we needed a family vehicle that gets good fuel milege but one that would also be big enough for us to be comfortable and give us the ability to carry my son's sports gear, haul a few bags of horse feed, and supplies without having to pull out the big diesel to do the job. He gave us several options that we test drove. We chose a new RAV 4 and we just love it. But the best part was the no haggling over the price, no going back and forth spending hours to close the deal, and no smoke screens trying to mislead us about what the true purchase price was. He told us the price upfront, we filled out the paperwork, and even traded in one of our vehicles. We were in and out in a couple of hours. But it hasn't just stopped at the purchase of the Rav 4. Jim has called us several times to ask how we are enjoying our new Toyota. I can tell you this is the first Toyota my husband and I have ever purchased and I can assure you it won't be the last. I hope Jim is there for a long time to assist us in the future for any other purchases we might need. THANKS Jim!!!! More
I APPLIED ONLINE AND AFTER FINISHING MY 5 YEARS OF BANKRUPTCY DID NOT FEEL THEY WOULD REALLY TRY TO HELP ME. I WENT IN AND WAS TREATED VERY WELL AND VERY PROFESSIONALLY. THEY TRIED TO HELP ME TO GET BANKRUPTCY DID NOT FEEL THEY WOULD REALLY TRY TO HELP ME. I WENT IN AND WAS TREATED VERY WELL AND VERY PROFESSIONALLY. THEY TRIED TO HELP ME TO GET INTO A CAR THAT I COULD AFFORD PAYMENTS FOR AND FOUND THE PERFECT CAR FOR ME. I FEEL I WAS TREATED LIKE ANY OTHER CUSTOMER, I COULD NOT HAVE BEEN TREATED BETTER. AFTER MY PURCHASE I TOOK IT IN TO THE SERVICE DEPT THINKING SOMETHING WAS WRONG WITH IT BUT EVERY THING WAS OKAY. THEY WERE VERY HELPFUL AND EXPLAINED EVERYTHING TO ME. I AM VERY HAPPY WITH MY CAR. I ALWAYS GIVE MIKE SHAW TOYOTA'S NAME AS THE PLACE TO GO FOR ANYONE LOOKING FOR A NEW VEHICLE. More
They answered all the question I had and provided a fantastic service. I never felt pressured or hassled or hurried even though the dealership was closing and actually did close while i was there. The fantastic service. I never felt pressured or hassled or hurried even though the dealership was closing and actually did close while i was there. The people have been great to me and have helped me so much. More

