Mike White Ford of Coeur d'Alene

Excellent car buying experience Sales person Deb Caplan made my recent car buying experience very positive. There was no hard sell and she was available immediately whenever I had a Sales person Deb Caplan made my recent car buying experience very positive. There was no hard sell and she was available immediately whenever I had a question to ask. Lake City Ford has a friendly, family atmosphere. Owner Jim Addis personally took the time to meet with my wife Denise and me and Lake City Ford founder Tom Addis and his wife Lynn stopped by to talk and thanked us for our business! They really cared that we were happy with our purchase and I would recommend Lake City Ford to anyone considering buying a vehicle. More

Very happy with my experience! :) Our experience was wonderful! Everyone made you feel at home. We could tell they really cared about getting us into the right vehicle. I love my Fo Our experience was wonderful! Everyone made you feel at home. We could tell they really cared about getting us into the right vehicle. I love my Ford Edge :) Deb Caplan is amazing and I loved the way she was with our boys. They loved her as well! :D Thank you! More

They have sold three cars this month with bad head gaskets true story call Ray Agnew or Tory Cerritos and ask them why they sell cars with bad head gaskets and warranties that won't cover them? true story call Ray Agnew or Tory Cerritos and ask them why they sell cars with bad head gaskets and warranties that won't cover them? More

Great Job!! I would like to take the time to let you know that you all did a great job. I really liked that there was no hard sell. I toldd you what I wanted an I would like to take the time to let you know that you all did a great job. I really liked that there was no hard sell. I toldd you what I wanted and what I would pay and you worked with me. Thank you all so very much and keep up the good work. My Son as already said he will buy his next car with you. More

Great Experience Our firm has leased six trucks with Lake City Ford. From the sales department to accessories and service, they have been great to work with. Highly Our firm has leased six trucks with Lake City Ford. From the sales department to accessories and service, they have been great to work with. Highly recommended. More

New Car Buying Experience Our experience buying a new car was one of the most pleasant we have ever had. The salesman (Tom Hunter) was there to greet us when we first started Our experience buying a new car was one of the most pleasant we have ever had. The salesman (Tom Hunter) was there to greet us when we first started looking, and he was friendly, courteous, and very professional. He never pressured us to buy (a really big turn-off for us), but made it clear he wanted our business and would do what it took to get it. And even after the sale was finalized, Tom spent almost half an hour going over the vehicle with us, including getting a phone synced for bluetooth. Thank you! More

Profesional And Friendly Always have a great experience working with these guys. Straight forward and always on time. Makes it very easy to drop my rig off and pick it up. Always have a great experience working with these guys. Straight forward and always on time. Makes it very easy to drop my rig off and pick it up. More

Service Department Last time I picked up my vehicle in from service, the service manager (Jim) mentioned there was a small oil leak. That day I did not have time to have Last time I picked up my vehicle in from service, the service manager (Jim) mentioned there was a small oil leak. That day I did not have time to have it checked in detail plus he mentioned it was very small and not critical, it could wait until my next oil change. So when I scheduled my next oil change, I expected a large bill to cover the replacement of the gasket to fix the oil leak. When I picked up my vehicle, I was VERY happy to hear that upon detailed inspection the bolts simply needed to be properly torqued. They made sure everything was OK and I left with more money in my pocket than I expected. An unscrupulous service department would have just torqued the bolts down and charged me for the whole gasket replacement; I would not have been able to tell. It feels good to know when you are dealing with a honest service department that looks out for you and does not try to take as much money from you as they can. If they say a specific service is needed, then you can be sure it is needed. Thank you Jim and Dave (Service Dept.) and Tom Addis. More

Important to buy locally! We have been treated like royalty by Lake City Ford and their staff, especially General Sales Manager, Tory Cerrito. They have gone out of their way We have been treated like royalty by Lake City Ford and their staff, especially General Sales Manager, Tory Cerrito. They have gone out of their way to take care of us, during the sale, servicing the vehicle and most important when we had an accident. They gave us a vehicle to use, a beautiful 2013 Ford Taurus, while our vehicle was being repaired - it took two months to get the parts. It is so important to do business locally with a dealer who is trustworthy and is there after the sale to take care of you. Thank you again for all you have done for us. The Kisligs More

2014 Ford Escape Great service from Deb Caplan, she was thorough, very helpful and gave all the information regarding the vehicle. Very happy with everything! I recomm Great service from Deb Caplan, she was thorough, very helpful and gave all the information regarding the vehicle. Very happy with everything! I recommend the dealership! More