Mile High Acura

My experience at Mile High Acura was great! Great staff, great car, great price ... what more could you ask for? Our sales person (Matt Heintz), in particular, was a pleasure to work with. He was friendly great car, great price ... what more could you ask for? Our sales person (Matt Heintz), in particular, was a pleasure to work with. He was friendly, knowledgeable, and professional. He took the time to make us feel comfortable with the entire purchasing process, answering the many questions we had. I would definitely refer my friends and family to this dealer. More

Our first contact with Mile Hi Acura was in the spring of 1986 when we purchased our first Acura and have always had an Acura as our main auto ever since. The service provided us over all these years has be 1986 when we purchased our first Acura and have always had an Acura as our main auto ever since. The service provided us over all these years has been commendable. We are glad that we have been able to have the great and friendly Mile Hi Acura dealership and the maintenance services of Mark Jarvis and hope he is still around when ever we need service. Sincerely, Paul E. Miller More

I have been having my 2006 MDX serviced at Mile High Acura and working primarily w/ Mark since last year. My experience has been of top notch customer service. People are very friendly and helpful. M Acura and working primarily w/ Mark since last year. My experience has been of top notch customer service. People are very friendly and helpful. Mark has been exceptionally helpful & responsive to me since he is the person I most work with. I'm very happy with the service overall. More

Had an excellent experience with Mile High. Our sales person, Matthew Heintz, was very attentive and available, and had excellent attitude. The shop was clean and well put together, and I didnt feel pre person, Matthew Heintz, was very attentive and available, and had excellent attitude. The shop was clean and well put together, and I didnt feel pressure to buy. Everyone was upfront and easy to work with. More

I have used Mile High Acura since 1996 when I purchased my NSX. The service is great and it is nice to have Mark Jarvis at the Service Desk because he owns two NSX's and is very familiar with the vehicle. my NSX. The service is great and it is nice to have Mark Jarvis at the Service Desk because he owns two NSX's and is very familiar with the vehicle. I have recommend Mile High to others for sales and service and would not hesitate to do the same in the future. More

If Acura gave an annual award for service excellence by a service representative they would do well to call it a JARVIS. Mark greets you with a smile in expression and manner; listens closely while noting i service representative they would do well to call it a JARVIS. Mark greets you with a smile in expression and manner; listens closely while noting in detail your concerns; volunteers a rough estimate of the time required and expense involved in those cases where the service to be provided is known ahead of time; brings the unwelcomed news about time and cost with the bedside manner of a hospice physician; moves you through the "check out" process smoothly with all charges explained in detail along with a reminder of the next service recommended by Acura. The service performed at Mile High on the car is of the highest quality also. I have had my Honda or Acura serviced there for over 20 years and I have never had to bring the car back because it was improperly or incompletely serviced. Mile High Acura runs a service department you can trust. More

Mark is the perfect example of "Employee of the Year". I've been in customer service for over 30 years myself and to see the way Mark treats his customers or to be one of his customers is an excell Year". I've been in customer service for over 30 years myself and to see the way Mark treats his customers or to be one of his customers is an excellent experience. Mark goes above and beyond the call of duty, he makes sure your kept up to date on the progress of your car while in the comfortable waiting room or if I've dropped my car off he will always call me during the day. He is professional and carries such a positive attitude that it is actually "fun" to bring my car in to have service done. He takes "one on one" time with his customers and that in itself makes you feel like someone special. He will take the time to explain the service departments recommendation on fix up or repair in a manner that one can make a sound decision on what might be the 1st most important item to fix (because of cost) - and that is a major reason I trust Mark and Mile High because I don't feel "ripped off". I have no problem recommending Mark to my Acura friends and many have called upon him and have been just as satisifed, so Thank you Mile High for having employees such as Mark! More

This dealership services our 2 Acura's. Mark and the service group provide the very best of service. We are treated as friends when we come in. They take the time to explain what is wrong and what our service group provide the very best of service. We are treated as friends when we come in. They take the time to explain what is wrong and what our options are. If they see something that needs to be addressed other than what we came in for they call and let us know what is going on and let us know our options for service. They always give us an estimate on what it will cost and if it critical that we have it done now or we can wait on the repair. This service is what built our trust in the dealership. When we are ready to replace our vehicles this will be our first stop. Mark is the best! He always has time to answer questions and gets us through our pick up as quickly as he can. More

Mark Jarvis has been the major reason I've consistently bring my MDX back for service. He is always very helpful with all my service needs. Mr. Jarvis gives me his advice on which services he highly reco bring my MDX back for service. He is always very helpful with all my service needs. Mr. Jarvis gives me his advice on which services he highly recommeds. He has always gone the extra mile to help me out and make sure I'm able to get to work. More

I have two Acura vehicles. Neither was purchased at Mile High Acura because they were not price competetive. However, soon after buying the first one, I had a problem secondary to significant damage to the High Acura because they were not price competetive. However, soon after buying the first one, I had a problem secondary to significant damage to the underside of the vehicle from road debris. My vehicle was towed to Mile High as it was he nearest dealer. The bad luck of the damage was countered by the good luck of meeting Mark Jarvis in the service department. I found a man who is articulate, knowledgeable and motivated to deliver the finest possible customer service. There was no doubt that I wished to continue my service at Mile High. I chose to buy another Acura and Mark referred me to a Mile High salesperson. However, once more Mile High was not price competetive so I bought the second Acura at the same dealership where I bought the first. I immediately chose to bring that vehicle to Mile High for service solely because of Mark. He has repeatedly made my spouse and me know that he cares for us and intends to deliver satisfaction. Never has he failed to do that. If ever there was a problem with servive or repairs, which has been quite rare and never too significant, Mark has immediately made it right. Mark has always been accommodating in arranging for a loaner vehicle while mine was being serviced. Mile High Acura made a very wise choice when they hired Mark Jarvis. Merv Graham 303-680-8765 mervgraham@comcast.net More