Mile High Acura

I have consistently received EXCELLENT service from Mark Jarvis at Mile High Acura. He remembers my schedule (I have kids to drop off at school, so it's hard to be there before 9 a.m.) and knows I can't do Jarvis at Mile High Acura. He remembers my schedule (I have kids to drop off at school, so it's hard to be there before 9 a.m.) and knows I can't do service on the weekends. He also knows I am flexible for short service calls and prefer waiting in the super comfy lounge (where it is quiet and I can get some work done.) If I do need a loaner, he always makes sure I am comfortable with the car and how it works before I leave the lot. Let me put it this way, I can't wait to buy my next Acura from Mr. Mark Jarvis! More

Mark has is a professional, whenever I need assistance, I always look for him. If he is with another customer or on the phone he has a way of acknowledging you while still giving the person he is helping his always look for him. If he is with another customer or on the phone he has a way of acknowledging you while still giving the person he is helping his undivided attention. I have always appreciated how in a few minutes you are his next priority and your concerns are his highest priority. He takes the time to explain what is needed or why the repairs are necessary. He will follow up with a phone call updating you on the status of your repair and has stayed late to help assist in picking up your car. It’s because of Marks friendly outgoing personality and making your feel so important. I will wait for him to finish with another customer before I would go to the next available service writer. I have Mark Jarvis’s name in my phone for Acura help, not the name of the dealership. Mark is Mile High Acura. More

My Acura is now 11 years old so I am rating according to service rather than purchase. Mark Jarvis has worked with us throughout our history of Acura ownership. He has been great in all ways. Having a se service rather than purchase. Mark Jarvis has worked with us throughout our history of Acura ownership. He has been great in all ways. Having a service representative you can trust is invaluable, and Mark has always met the highest standards. More

mark was very nice to help install a headlight bulb. most dealerships would have charged for this kindness. the parts sales people are very helpful. they also helped install another headlight bulb. the servi dealerships would have charged for this kindness. the parts sales people are very helpful. they also helped install another headlight bulb. the service waiting area is very relaxing and it is great to get water or fruit. More

FYI - Evertime that I come in to the service department I am greeted with a smile by everyone. Mark has provided excellent customer service to us and understands what are needs are. He has taken the time to am greeted with a smile by everyone. Mark has provided excellent customer service to us and understands what are needs are. He has taken the time to explain everthing in detail. We are very glad that we have chosen Mile High for our service needs. More

Mark Jarvis is the best in the Business -period!!!!! Mark Jarvis is the best in the Business -period!!!!! Like I told the Acura Corporate Office when they called, I would high recommend Mark Jarvis an Mark Jarvis is the best in the Business -period!!!!! Like I told the Acura Corporate Office when they called, I would high recommend Mark Jarvis and Mile High Acura to everyone I meet. Mark is professional, courteous, and let's me know every time what work needs to be performed, what the cost expectation may be - before any work has begun. Mark is truly the consummate professional - and I would never take my car anywhere else. I trust Mark whole heartedly and know that he will always be fair. You didn't have a box for "Excellence" or "Exceeds Expectations" above - and that's really where Mark belongs....he definitely belongs in the "Excellence" - or "Exceeds Expectations" category. Mark Jarvis takes pride in his work and it shows. I hope you'll find an appropriate time to recognize the Excellence that Mark Jarvis represents for himself - and for your fine dealership. Respectfully and with Regards, John Pacheco More

Great dealership with friendly and quick customer service. They send me reminders, I call and often get an appointment the next day, they pick drop me off at work, then pick me up and I get my car service. They send me reminders, I call and often get an appointment the next day, they pick drop me off at work, then pick me up and I get my car - service completed and even vacuumed and washed. I trust these guys! More

The greatest custmer service. That is what Mark Jarvis The greatest custmer service. That is what Mark Jarvis give you. The best........ You know you are dealing with a person of intergty when deali The greatest custmer service. That is what Mark Jarvis give you. The best........ You know you are dealing with a person of intergty when dealing with Mark.. He is the only reason IP do business with Mile High. You have a value employee with Mark. I have known him for over 20 years, doing business with Mile High Sincerly, Jay Shidler More

Mark Jarvis has been one of the very best service advisors that I have ever worked with. And, I have had quite a few over the years. Mile High Acura's service work has always been efficient, comple advisors that I have ever worked with. And, I have had quite a few over the years. Mile High Acura's service work has always been efficient, completed right the first time, and reasonably priced. Keep up the good work. More

I bought my Legend from Mile High Acura and have used them for service almost exclusively for the past 16 years. The service is superior. Mark Jarvis and his colleagues care about their customers! The es them for service almost exclusively for the past 16 years. The service is superior. Mark Jarvis and his colleagues care about their customers! The estimates are reliable, the communication is excellent, the work is top-notch. A fair, helpful and friendly environment. More