Mile High Acura

I bought a new Acura MDX in 2005. I loved the car and always had positive experiences at the dealership so when it was time for a new car I headed back to Mile High Acura. Mathew Heintz was my salespers always had positive experiences at the dealership so when it was time for a new car I headed back to Mile High Acura. Mathew Heintz was my salesperson. He was friendly, knowledgeable and extremely helpful. He spent several hours with me on the day I picked up the car- helping install the phone and showing me all the details of my new car, most especially the navigation system. I know that I can call on him with any questions and at anytime. More

This was my very first independent car purchase and the level of professionalism and ease of the transaction suprised me. As I live in Vail and am not able to personally visit the dealership, our sales re level of professionalism and ease of the transaction suprised me. As I live in Vail and am not able to personally visit the dealership, our sales representative, Matthew Heintz sent detailed reports on vehicles that met our specifications. I appreciated being educated and aware of the various options before driving down to make the purchase. Once at the dealership, everone was courteous and helpful and even the financial side was quick and easy. There wasn't the pushiness that is often a perception of car salesman and instead, it was very comfortable and Matt was great at giving me a tutorial of all of the technical features of the vehicle. I have been very pleased with my purchase and with the staff and service at Mile High Acura. I will certainly be returning for my next vehicle purchase and would recommend to anyone interested in Acura or Honda. More

My family and I have been going to Mile High Acura for over 10 years due to the outstanding customer service we receive from the service staff. Specifically, we work with Mark Jarvis as he has always been over 10 years due to the outstanding customer service we receive from the service staff. Specifically, we work with Mark Jarvis as he has always been trustworthy and reliable when it comes to all off our family's auto needs. Besides Acura being a reliable vehicle, we only drive Acuras because we trust our service team and know that whenever we need anything they are right there to help. I would recommend Acura owners to service their vehicles at Mile High Acura and to ask for Mark as he will make sure to take care of you! More

I had to replace a car which was a total loss in an accident. I met Matt Heintz on the sales floor and his assistance was invaluable in identifying a car which met my price and quality expectations. accident. I met Matt Heintz on the sales floor and his assistance was invaluable in identifying a car which met my price and quality expectations. I was not previously in the market for a car so he worked to advise me about what I might expect to find in the used car market for a late model, low mileage TL. Even though I was not happy about replacing my older Acura TL, the experience was, in every material respect, positive. More

Matthew Heintz went above and beyond to make us happy and comfortable with our purchase. He was not a "pushy" salesman, but rather a knowledgeable, down-to-earth guy. The manager also deserves great recogni comfortable with our purchase. He was not a "pushy" salesman, but rather a knowledgeable, down-to-earth guy. The manager also deserves great recognition for making "everything" about our purchase perfect. More

I've been working with this dealership for more than 7 years, and have never had a bad experience. Mark Jarvis is my specific service representative, and has outstanding customer service skills that are m years, and have never had a bad experience. Mark Jarvis is my specific service representative, and has outstanding customer service skills that are mimicked by all other Mile High Acura service representative's. I live approximately 15 miles away from Pikes Peak Acura, but choose to drive 90 miles north for service at Mile High Acura. Their customer service is top notch, and the best I've experienced with all industries! Acura Owner Rico Maestas More

Mathew was very helpful and friendly. He took a great Mathew was very helpful and friendly. He took a great deal of time with my sister and I Buying a car can be overwhelming but it was not. When I b Mathew was very helpful and friendly. He took a great deal of time with my sister and I Buying a car can be overwhelming but it was not. When I brought my car home, I had more questions and matt answered them immediately. He also spent a lot of time going over the inner workings of the vehicle. More

I purchased my RDX in December so this was the first time that i had the need to visit the service department. I had spoken with Mark Jarvis, from Arizona, by phone in January,. The right fog light had bee that i had the need to visit the service department. I had spoken with Mark Jarvis, from Arizona, by phone in January,. The right fog light had been broken on my trip to Arizona. I was not comfortable going to a dealership with which I was not familiar. Mark assured me that since Arizona had no snow, ice, and little rain it would be safe for me to wait until I returned to Colorado to have the light repaired. When I called to schedule an appointment for the 5000 mile service and repair of the fog light Mark remembered my situation. Mark was professional, kind, & knowledgable in his dealings with me at the service appointment. Excellent customer service. Jan Rockwell More

I purchased my first new car with Erik. I had done some shopping around and was put off by all the hard-sell salespeople out there. Being a single girl I had a lot of questions and was worried about being shopping around and was put off by all the hard-sell salespeople out there. Being a single girl I had a lot of questions and was worried about being taken advantage of. Erik was very patient with all my questions and I never felt like he was giving me the run-around. I would recommend Erik...and HAVE!! More

Curtis was very pleasant, helpful, and listened to my needs. He followed up with me afterwards and continues to do so. I like having that connection in the third year now. I would definitely go back t needs. He followed up with me afterwards and continues to do so. I like having that connection in the third year now. I would definitely go back to him when I am ready for my next vehicle. He is quite an asset to the dealership. More