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Miles Chevrolet
Decatur, IL
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 66 reviews
October 15, 2025
Took my grandma‘s car and then they put 7 quarts of oil in it when it only takes 4.2 we have proof they caught us liars and told us to drive the car until the engine blows up. We reported them and then the in it when it only takes 4.2 we have proof they caught us liars and told us to drive the car until the engine blows up. We reported them and then they took it back and kept it for about six months Proceeded to say that the engine is conked up with oil. It’s our fault. We have to pay to get it back now somehow the tires are bald even though it was a new car then told us that something broke and it would be $500 to fix it and proceeded to blame us for everything after their sales manager lied to us multiple times even telling us that they didn’t put the 7 quarts and they just charged us for 7 quarts Would never recommend them to anyone my grandmother‘s car is still broke down. She’s on a fixed income and now we have to fix it out-of-pocket thanks to Chevy for making the worst cars and the worst people ever. More
by Dillon k
Employees Worked With
I work with too many employees to name and they’re all terrible people. They were lying to my grandmother the entire time.
August 11, 2025
Man, where to begin. My wife and I had the single best experience I’ve ever had with a salesman at Miles Chevrolet today. My salesman Kevin Camp created a truly exception My wife and I had the single best experience I’ve ever had with a salesman at Miles Chevrolet today. My salesman Kevin Camp created a truly exceptional experience. From his knowledge of the vehicles, to him just being a really good guy. Oh, and talking Harley’s and hot rods. That’s always a win. I would work with him again, every time. If anyone I know ever needs a vehicle, I know exactly who I’ll tell them to see. He treated us with respect and friendliness all the way through. He made it much easier to feel good about spending my hard earned money and that is a very rare thing. We absolutely love the truck too. I can’t say enough about my experience. We appreciate you Kevin! The finance guy is alright too! More
by fatsporty01
Employees Worked With
Kevin L Camp
January 06, 2025
I wouod like to say the folks at Miles did a wonderful job with a sell. I bought a 2016 Colorado in November with no warrenty and on New Years eve had break issues when I called Miles found out that they job with a sell. I bought a 2016 Colorado in November with no warrenty and on New Years eve had break issues when I called Miles found out that they did brake work before I bought it. I told them what hapened to the truck and they sent a tow truck and got it ito the shop and fixed the issue. They kept me informed of what was going on and the actions they took to fix it. Got it back and it worked as it should Good job Miles Service. More
by hillbilly1601
Employees Worked With
Chris
December 18, 2023
good place full with good cars but I was a bit disappointed because they did not give me a chance to test or drive the car and also the back seats was not very clean. Things my wife didn't like it disappointed because they did not give me a chance to test or drive the car and also the back seats was not very clean. Things my wife didn't like it even from video call. I asked them if they can do something,unfortunately they told me they did clean up already and they were suggested me an option of $2,500 for car seats cleaning. another thing I did not like after showed me the car and they went to digging into my credit score to check my score and caused me to loss - 7 points from credit score.beside of that I really really like that place with full of good cars. More
by richard
Employees Worked With
Forgot they name
November 22, 2023
Caleb Nale (Crown Toyota ~ Crown Nissan ~ Miles Chevrolet) has been our go to salesman for 5 years. Caleb always goes above and beyond for his customers and makes sure they are completely satisfied Chevrolet) has been our go to salesman for 5 years. Caleb always goes above and beyond for his customers and makes sure they are completely satisfied. He is kind, courteous, honest and he knows his cars. If we tell him what we are looking for, he will work hard to find it. He has always put his customers first! If you are looking for a salesman that will go above and beyond for you....If you are searching for a new vehicle, Caleb Nale is your guy! More
by Jerry & Shelley Knight
Employees Worked With
Steve Ground
December 10, 2021
I had my brakes and front end worked on in july on my chevy truck and 15,000 miles later i brought it to my dealership in wisconsin and the parts are wore down and they didnt use gm parts at the dealersh chevy truck and 15,000 miles later i brought it to my dealership in wisconsin and the parts are wore down and they didnt use gm parts at the dealership this is the worst service i have ever had and i will never take anything or buy anything from this dealership ever again. Worst service ever. $1700 down the drain for garbage parts. Do not go to this dealership they are horrible. More
by Skornely97
Employees Worked With
Mel
August 24, 2020
Miles Chevrolet may be the best dealership experience I have ever had! This is on top of bad experiences and sleezy salespeople. John Stadler is THE BEST sales rep ever and was extremely helpful. I liv have ever had! This is on top of bad experiences and sleezy salespeople. John Stadler is THE BEST sales rep ever and was extremely helpful. I live out of state (4+ hours) and John filled every request I had including sending vehicle history, taking LOTS of additional images, bringing the vehicle to a local shop for evaluation and helped arrange everything so I was in and out in a short time. The entire staff is really customer orientated, transparent and never did I feel like I was being taken advantage of or felt as though John only wanted to make the sale. The used car manager even came to introduce himself while I was waiting for the finance manager, Steve Ground who could have had a second career in radio. He was extremely helpful and again, transparent with the financing. More importantly he was never pushy with add-ons, just explained my options thoroughly to help me make the right decision. I would 100% purchase a vehicle from Miles and, I 100% recommend using John Sadler as your sales rep if you are looking for a sales person that is organized, has good follow up and is extremely helpful. Bonus - Because I came to purchase the vehicle by myself, I decided to rent a Uhaul to tow the other vehicle I drove down there home. I picked up the Uhaul and John, Jason Knecht (not even involved in the sale) and some other staff members, helped me load the other vehicle safely. I cannot express my gratitude for all of the help from Miles Chevrolet that day. I know who I will be calling if I need another vehicle. **I only gave 4 stars for quality of work as the detail staff needs to up their game on the interior vehicle detailing. I did point out a few areas that needed to be gone over again, and John quickly got the vehicle back over to be re-detailed. However when I got the vehicle home, I needed to spend time to get the interior from 90% to 100%. Exterior looked fabulous and I would rate at 100%.** More
by cjharold1
Employees Worked With
Steve Ground
August 13, 2019
Very good. I really enjoy the 2014 Malibu I purchased. Got a good deal and the sales rep was excellent. Only thing I was not satisfied with is the car did not ha I really enjoy the 2014 Malibu I purchased. Got a good deal and the sales rep was excellent. Only thing I was not satisfied with is the car did not have floor mats. They gave me some black (I need gray) that were not made for the car. I was told the mats for my car are not available. Sales rep told me he would find me some matching floor mats. Im still waiting. More
by Kguy
Employees Worked With
Pall Mendenall
July 16, 2019
Courteous and proficient employees I went into the dealership to have my first routine maintenance since I purchased my 2019 Traverse Premier from Miles in February 2019. Every employee I went into the dealership to have my first routine maintenance since I purchased my 2019 Traverse Premier from Miles in February 2019. Every employee with whom I came into contact was courteous and professional. More
by Trisha20
Employees Worked With
Nicholas Minnis
May 03, 2019
Kevin Camp Kevin is what made the whole thing enjoyable, I had been to numerous dealers and left very upset, Kevin made me feel like a real person and talked to Kevin is what made the whole thing enjoyable, I had been to numerous dealers and left very upset, Kevin made me feel like a real person and talked to me and not just my husband. I would recommend Kevin no matter where he was working More
by mnottingham
Employees Worked With
Kevin Camp
