Back

Miles Chevrolet

Decatur, IL

4.5
71 Reviews
Contact Dealership

150 W Pershing Rd

Decatur, IL

62526

Directions

By Type

Showing 71 reviews

May 14, 2026

Miles’ service shop is exceptional. The entire process from diagnosis to resolution was smooth and included updates. 5 Stars! More

by DDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
May 15, 2026 -

Miles Chevrolet responded

Thank you for sharing your wonderful experience with our service department. We're thrilled to hear that our team provided you with such outstanding care from start to finish. Your feedback about the smooth diagnostic process and consistent communication throughout truly means the world to us. We understand how important it is to keep our customers informed every step of the way, and we're delighted that we exceeded your expectations. Your five-star review motivates our entire Miles Chevrolet team to continue delivering the exceptional service you experienced.

May 12, 2026

Zach ordered my part in that was under warranty- called me when it was in and had it installed for me / fast, easy professional More

by decaturbowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Ludwick
May 15, 2026 -

Miles Chevrolet responded

We are overjoyed to hear about your positive experience with our warranty service. It's wonderful that you found the parts ordering process seamless and appreciated the prompt communication when your part arrived. We're pleased that the installation was handled efficiently and met your expectations for professional service. Your feedback about the quick and straightforward process means a great deal to our team at Miles Chevrolet. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.

March 17, 2026

I’ve bought many cars over the years. But the process is easy with Miles. No pressure here and none of the typical games played at competitors dealerships.If you want a trustworthy purcha More

by BigGiant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Camp
Mar 18, 2026 -

Miles Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate you sharing your positive experience. It means so much to hear that our no-pressure, straightforward approach made your car buying process smooth and enjoyable. Kevin will be thrilled to know his knowledge and friendly service left such a lasting impression. We're also delighted you're happy with our service department. Your kind words brighten our day, and we look forward to continuing to serve you with excellence!

February 20, 2026

Great Experience my Sales Rep Dan Dressen was great! I Love my new Cadillac XT4 More

by jewelslewis2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dressen
Feb 20, 2026 -

Miles Chevrolet responded

We're thrilled to hear about your wonderful experience with your new Cadillac XT4! It's great to know that Dan provided excellent service. We're so glad you're loving your new vehicle and hope you enjoy many happy miles of driving!

February 18, 2026

From beginning to end was nothing less than professional. Justin Floyd, our salesperson, was professional and kind , not pushy. His calm demeanor helped calm my nerves. Buying a car brings out anxiety I d More

by ToniW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Floyd, Tony Cox, Steve Ground
Feb 19, 2026 -

Miles Chevrolet responded

Thank you for sharing your wonderful experience! We're thrilled that Justin, Tony, and Steve provided professional, transparent service that put you at ease. We understand car buying can be stressful, so we're delighted our team made the process smooth and even enjoyable. Your kind words mean the world to us!

October 15, 2025

Took my grandma‘s car and then they put 7 quarts of oil in it when it only takes 4.2 we have proof they caught us liars and told us to drive the car until the engine blows up. We reported them and then the More

by Dillon k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I work with too many employees to name and they’re all terrible people. They were lying to my grandmother the entire time.
Oct 20, 2025 -

Miles Chevrolet responded

It's unfortunate to hear about the challenges your grandmother experienced with the vehicle service. We understand your frustration, and we take all customer concerns seriously. This situation is not reflective of the standards we strive to maintain. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please have your grandmother contact Chris Perry at Cperry01@vtaig.com so we can review the details of her experience and explore how we can address these concerns properly.

August 11, 2025

Man, where to begin. My wife and I had the single best experience I’ve ever had with a salesman at Miles Chevrolet today. My salesman Kevin Camp created a truly exception More

by fatsporty01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin L Camp
Aug 18, 2025 -

Miles Chevrolet responded

We're thrilled to hear about your exceptional experience with Kevin Camp. It's wonderful to know that he provided such knowledgeable and friendly service, making your car-buying process enjoyable. We appreciate you taking the time to share your positive feedback about Kevin's approach and the respect he showed you throughout the transaction. We're delighted that you love your new truck and that you felt good about your purchase. Thank you for choosing Miles Chevrolet, and we look forward to serving you again in the future!

January 06, 2025

I wouod like to say the folks at Miles did a wonderful job with a sell. I bought a 2016 Colorado in November with no warrenty and on New Years eve had break issues when I called Miles found out that they More

by hillbilly1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 09, 2025 -

Miles Chevrolet responded

Thank you for sharing your experience! We’re thrilled to hear that the team at Miles Chevrolet provided excellent service during your recent brake issue with your 2016 Colorado. It’s great to know that they quickly addressed your concerns, arranged for a tow, and kept you informed throughout the repair process. Your satisfaction is our priority, and we’re glad to hear your truck is running smoothly now. If you need anything else in the future, please don’t hesitate to reach out. We appreciate your trust in us!

December 18, 2023

good place full with good cars but I was a bit disappointed because they did not give me a chance to test or drive the car and also the back seats was not very clean. Things my wife didn't like it More

by richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forgot they name
Dec 19, 2023 -

Miles Chevrolet responded

Hi Richard, thank you for sharing your feedback. We apologize for the inconvenience you experienced during your visit. We'll address the issues you mentioned with our team to ensure a better experience in the future. We appreciate your kind words about our cars and hope to have another opportunity to serve you. Please reach out to Adam Strojecki at AStrojecki@vtaig.com to discuss this further.

November 22, 2023

Caleb Nale (Crown Toyota ~ Crown Nissan ~ Miles Chevrolet) has been our go to salesman for 5 years. Caleb always goes above and beyond for his customers and makes sure they are completely satisfied More

by Jerry & Shelley Knight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ground
Jan 17, 2024 -

Miles Chevrolet responded

Hi Jerry and Shelley, Thank you for your review. We are so happy to hear you were provided excellent service from Caleb. We appreciate your kind words and strive to provide all of our services like this. Please visit us for all of your auto needs.

1
...