Miles Chevrolet
Decatur, IL
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I had my brakes and front end worked on in july on my chevy truck and 15,000 miles later i brought it to my dealership in wisconsin and the parts are wore down and they didnt use gm parts at the dealersh chevy truck and 15,000 miles later i brought it to my dealership in wisconsin and the parts are wore down and they didnt use gm parts at the dealership this is the worst service i have ever had and i will never take anything or buy anything from this dealership ever again. Worst service ever. $1700 down the drain for garbage parts. Do not go to this dealership they are horrible. More
Miles Chevrolet may be the best dealership experience I have ever had! This is on top of bad experiences and sleezy salespeople. John Stadler is THE BEST sales rep ever and was extremely helpful. I liv have ever had! This is on top of bad experiences and sleezy salespeople. John Stadler is THE BEST sales rep ever and was extremely helpful. I live out of state (4+ hours) and John filled every request I had including sending vehicle history, taking LOTS of additional images, bringing the vehicle to a local shop for evaluation and helped arrange everything so I was in and out in a short time. The entire staff is really customer orientated, transparent and never did I feel like I was being taken advantage of or felt as though John only wanted to make the sale. The used car manager even came to introduce himself while I was waiting for the finance manager, Steve Ground who could have had a second career in radio. He was extremely helpful and again, transparent with the financing. More importantly he was never pushy with add-ons, just explained my options thoroughly to help me make the right decision. I would 100% purchase a vehicle from Miles and, I 100% recommend using John Sadler as your sales rep if you are looking for a sales person that is organized, has good follow up and is extremely helpful. Bonus - Because I came to purchase the vehicle by myself, I decided to rent a Uhaul to tow the other vehicle I drove down there home. I picked up the Uhaul and John, Jason Knecht (not even involved in the sale) and some other staff members, helped me load the other vehicle safely. I cannot express my gratitude for all of the help from Miles Chevrolet that day. I know who I will be calling if I need another vehicle. **I only gave 4 stars for quality of work as the detail staff needs to up their game on the interior vehicle detailing. I did point out a few areas that needed to be gone over again, and John quickly got the vehicle back over to be re-detailed. However when I got the vehicle home, I needed to spend time to get the interior from 90% to 100%. Exterior looked fabulous and I would rate at 100%.** More
Very good. I really enjoy the 2014 Malibu I purchased. Got a good deal and the sales rep was excellent. Only thing I was not satisfied with is the car did not ha I really enjoy the 2014 Malibu I purchased. Got a good deal and the sales rep was excellent. Only thing I was not satisfied with is the car did not have floor mats. They gave me some black (I need gray) that were not made for the car. I was told the mats for my car are not available. Sales rep told me he would find me some matching floor mats. Im still waiting. More
Courteous and proficient employees I went into the dealership to have my first routine maintenance since I purchased my 2019 Traverse Premier from Miles in February 2019. Every employee I went into the dealership to have my first routine maintenance since I purchased my 2019 Traverse Premier from Miles in February 2019. Every employee with whom I came into contact was courteous and professional. More
Kevin Camp Kevin is what made the whole thing enjoyable, I had been to numerous dealers and left very upset, Kevin made me feel like a real person and talked to Kevin is what made the whole thing enjoyable, I had been to numerous dealers and left very upset, Kevin made me feel like a real person and talked to me and not just my husband. I would recommend Kevin no matter where he was working More
Great people at this dealership. Every part of buying a vehicle went extremely smooth buying my wife's 2019 Malibu. It went so well we returned to see Troy Gregurich the following wee Every part of buying a vehicle went extremely smooth buying my wife's 2019 Malibu. It went so well we returned to see Troy Gregurich the following weekend to trade off my truck. He was able to get us into a new Traverse. What great people and a wonderful buying experience. Ill definitely return again for our next vehicle More
Love the new car smell Jarrod Campbell was my sales person and worked to find me a car that works for me. Have purchased several cars from Miles and will continue to do so. Jarrod Campbell was my sales person and worked to find me a car that works for me. Have purchased several cars from Miles and will continue to do so. More
Good to be back It had been awhile since we had been at Miles but it felt like old home week. Jarrod, Rob and Tony got us the vehicle and deal we were looking for has It had been awhile since we had been at Miles but it felt like old home week. Jarrod, Rob and Tony got us the vehicle and deal we were looking for hassle free.. Everyone treats you with respect. I am looking forward to my next vehicle purchase from them in the near future. It feels good to be back in a Chevy from Miles. More
My new car!!!! I really had a wonderful experience purchasing my 2019 Equinox LT . Love the color and being inside made a big difference for me.. My sales rep , Du I really had a wonderful experience purchasing my 2019 Equinox LT . Love the color and being inside made a big difference for me.. My sales rep , Dustin, was great! he did not treat me as someone who knew nothing about cars, He knew I wanted a good deal and would not buy if the deal didnt meet my needs!! All said and done, I drove away in a very nice car and paid what I feel was my OUT THE DOOR price !! Thanks to all at Miles for helping and working with me! More
new car purchase I recently traded my GM lease for a 2019 Malibu. Involved in the sale were Rob Evans, Jerrod and Tony Cox. All involved in the sale were considerat I recently traded my GM lease for a 2019 Malibu. Involved in the sale were Rob Evans, Jerrod and Tony Cox. All involved in the sale were considerate, knowledgeable and quite helpful. More

