Millennium Honda

MILLENNIUM HONDA IS THE BEST PLACE TO BUY YOUR CAR Itxchel, michael they are really good there... best deal,best customer services is great dealing @ millennium honda Itxchel, michael they are really good there... best deal,best customer services is great dealing @ millennium honda More

Gave me a low price on the phone and would not honor it when I got to the showroom. Made me wait for a long time even thought the showroom was empty. I was there with my young kids and the sales people when I got to the showroom. Made me wait for a long time even thought the showroom was empty. I was there with my young kids and the sales people were using profanity within earshot. It was one of the worst experiences I have ever had at a car dealership. Do not by any means waste a minute of your time even considering this dealership, they are hacks, dishonest and disrespectful. More

Bullies, intimadators and frauds! I called to secure the type of car I wanted and was told yes they had it and when I got there I was shown every other car but what I wanted, was bullied and intimadated wit type of car I wanted and was told yes they had it and when I got there I was shown every other car but what I wanted, was bullied and intimadated with their fraud tactics! More

I did not even make it into the dealership. I called to find out if they had a Fit in the showroom. John in new sales took my call. John did not answer me and immediately started the pressure sales pitch, find out if they had a Fit in the showroom. John in new sales took my call. John did not answer me and immediately started the pressure sales pitch, that ended the call for me. He subsequently called my cell & home phone and left derogatory statements. More

The following are e mails sent to the dealership: Last The following are e mails sent to the dealership: Last November I leased a Civic 2011 from you. Salesman was Randy Hall. VIN ---------------- Yester The following are e mails sent to the dealership: Last November I leased a Civic 2011 from you. Salesman was Randy Hall. VIN ---------------- Yesterday I found my rear left tire was completely flat, there was no warning light from the Tire Pressure Sensor. Took the car to a repair shop and removed a nail from the tire. Today I called your dealership and was rudely told by a service adviser that there will be a diagnostic charge of over $100 to check the sensor. I understand this should be totally covered by the vehicle warranty with no cost to me. I left a voice message with Mr. Matt Morrison (I assume he is the service manager), and Mr. Randy Hall. So far I have not received a return call. I will appreciate your immediate attention and response. Thank you This is my 3rd written request to you, and I am getting tired of your total disrespect. I initially wrote to you on 7/29/11 regarding a warranty issue. All I got in response was an e mail from Mr. Mark Levine attempting to SELL me a car. You are great at selling cars, but the WORST when it comes to customer service. I called numerous times and left messages with your service manager, salesman Mr. Randy Hall, etc. but none have bothered to call me back. As a result of my 2nd e mail yesterday, I received a call from Mr. Levine who suggested that I should call the service manager. When I told him that I have left numerous messages with that gentleman, Mr. Levine stated he was going to print my e mail, bring it to the service manager and have him call me back IMMEDIATERLY!! Well, you guessed it-NO RRTURN CALL. If this issue is not resolved immediately (an attempt by your service Dept. to charge me a diagnostic fee of over $100 for a defective tire pressure sensor that is clearly covered by my warranty) I will make best use of the internet to warn customers of the poor treatment you have afforded me. p.s Finally drove there, salesman Andrew Perry tried to help but Service Dept. were rude and aggressive, did not provide a satisfactory explanation. More

Disrespectful, they will tell you anything to get you on the lot. Did not have car that I was interested in. Dont waste your time. the lot. Did not have car that I was interested in. Dont waste your time. More

These A--h-l-s are a bunch of crooks! stay away from this dealer! All they want is to get advantage and drain your money, believe me... dealer! All they want is to get advantage and drain your money, believe me... More

A dealer that does the right thing! Had a bit of a prob but nothing that wasn't takin care of with promptness and courtesy...I would definitely recommend this dealer to family and friends in a heartbeat. T but nothing that wasn't takin care of with promptness and courtesy...I would definitely recommend this dealer to family and friends in a heartbeat. Thanks again Jean...... See you very soon for some more business. More

My boyfriend bought his car from this dealership several months ago and he recommended that I ask for the manager Cary Weinstein directly. I did and am happy that I did so. He was extremely friendly, know months ago and he recommended that I ask for the manager Cary Weinstein directly. I did and am happy that I did so. He was extremely friendly, knowledgeable and courteous. He immediately introduced me to the salesman and told the salesman to "take care of me". Oh did he take care of me. The price I got on the Honda Pilot LOADED was less than another dealership quoted me on the base model. Maybe this was because it was the end of the month but I think it was probably CARY WEINSTEIN making good on his promise. In any event, the rest of the staff was nice despite how hectic it was there that evening. I also traded in my car and Cary help me through that process. What a pleasure. Not sure about the rest of the sales managers but ask for Cary Weinstein by name. More

I dropped off my car for the 5th time because of a noise I dropped off my car for the 5th time because of a noise on the front left side of my 2008 Accord ( i ve been there w the same problem 4 times before I dropped off my car for the 5th time because of a noise on the front left side of my 2008 Accord ( i ve been there w the same problem 4 times before , they couldnt find anything "wrong " with the car....) , state inspection, etc.... They FIND the problem this time! it was the suspension in the front left side. When I went to pick my car after a few days there was an extra 48 MILES on it. When I asked Steve B. he said its impossible, nobody drove the car 48 miles.... I was 100% sure about the miles on my car before I dropped it off. So he told me he ll talk to his manager and he will call me. After 10 minutes he calls to tell me that the manager knows about it and they will try to do everything possible to find out what happened. I thought I give a call to the manager, Matt, he was totally clueless about the situation, but he said he ll look after it. In a a half an hour i received a phone call from Steve stating that he was sorry , he was the one who drove my car, he took it home because he had no loner car to go home with. MY car for his own PERSONAL use! The car that I pay for!!!!! So i said go talk to your manager tell him what you did, I ll be there in 30 min and we figure out something. I arrive , Matt is telling me how shocked he is about what Steve did, meanwhile Steve is apologizing.... then Matt leaves the room, comes back and turns everything around . He turn to Steve to ask " well didn't you take the car because it was making noise and you were test driving it ?" Steve said " NO" "I took it for my own personal use" ......... So all I asked them to reimburse me for that 470$ that I just payed earlier in the morning for all the work they did, and to give me free service for 1 year. Matt said he cant do it because than he has to go to the big boss and he ll fire Steve. And I told them when I got there to talk to both of them , that I really dont want to get Steve fired, he messed it up big time, but I dont want to do any bad for anybody even tho he would ve deserved it! So Matt said we have to figure it together ( me and Steve) whats going to happen. Steve offered that he ll pay the 470$ and he ll give me free oil change for my car + husbands car. I said ok..... He didnt had cash to give it to me, so he asked me if i can take him to his bank which was 15 min away. I said I cant because I have to be at work in 30 min have no time, but he can give me the money the next day. He said sure , and he is sorry etc... Later on I received a phone call from Matt that Steve wont give no money tomorrow because first they will go to the boss and discuss what happened. I m not sure what they ll come with tomorrow but for sure they want to make up some GOOD lie and say it to the big boss... Please people if you want to leave your car there over night write down the mileage before, who know how many times they did it before and people usually dont pay attention to it when they pick up their cars. Im very very curios what are they gonna come up tomorrow ... Im still in shock! People trust the HONDA Dealer and this is what they do to you ! They f*** you over! Learned my lesson! More