Millennium Honda - Service Center

Servicio He visto varios malos reviews aqui sobre este dearler pero la verdad es que yo siempre tengo una buena experiencia aquí. Hay que entender que hay que He visto varios malos reviews aqui sobre este dearler pero la verdad es que yo siempre tengo una buena experiencia aquí. Hay que entender que hay que esperar donde quiera que una va, lo importante es la calidad del servicio. Quiero agradecer a claritza Muñoz por las buenas atenciones. More

I went in for an oil change. Esther is a very nice woman, she showed concern with me and was very patient with me as well. Very well spoken warm-hearted woman. I would definitely Esther is a very nice woman, she showed concern with me and was very patient with me as well. Very well spoken warm-hearted woman. I would definitely go back and continue services there with her. More

Servicio Hola me llamo Raúl Martínez y viene a Millennium honda para hacer mis recalls de la bolsa de aire. Y la señorita Estherlin me ayudó muy amable me trat Hola me llamo Raúl Martínez y viene a Millennium honda para hacer mis recalls de la bolsa de aire. Y la señorita Estherlin me ayudó muy amable me trato muy bien con una sonrisa y muy amable. Gracias esther More

Best customer service Always best service and great staff. Everyone is so professional and kind. It was my first service after I purchased my Honda Civic 2019 and besides t Always best service and great staff. Everyone is so professional and kind. It was my first service after I purchased my Honda Civic 2019 and besides the waiting time the whole experience was great. More

Inept and Unprofessional My experience with Millennium Honda in Hempstead, NY on July 23, 2019 was the most unprofessional experience I have ever had at any service center. I My experience with Millennium Honda in Hempstead, NY on July 23, 2019 was the most unprofessional experience I have ever had at any service center. I had my car towed to this location to repair a flat tire. I attempted to contact them all day while I was at work and nobody could provide my any information about the status of my vehicle. After hours of attempting to contact them, they couldn't even locate my vehicle. It got to the point where I had to contact the police department to file a stolen vehicle complaint. After I informed them that I was calling the police, they were suddenly able to locate my vehicle within 10 minutes. When I arrived, I have never seen such unprofessional employees. I had to wait over 30 minutes before I could eve speak with someone about my vehicle. The behavior in which I observed how the employees were speaking to and treating each other was beyond unprofessional and disrespectful. When I finally was able to speak with someone, I was dumbfounded to find out that my car, which was towed to this location at 8:00AM, wasn't even looked at all day (at this point it was 4:30PM). They replaced my damaged tire with a new tire and my tire pressure light was still on. I brought my vehicle to my regular service center where it was discovered that the tire inflation was 28 psi, and it should have been 34. I can't believe that after everything I went through dealing with Millennium Honda all day, that they would return my car to me at a tire pressure setting much lower than the standard regulation setting. I will be filing a formal complaint with the Better Business Bureau. I really hope that someone from Honda Corporate Office pays a visit to the Millennium Honda service center to investigate the quality of daily operations at this location. I have never been treated so unprofessionally and poorly at an automobile service center in my life. STAY FAR AWAY!!!! More

Quick, easy, efficient Esther was great. She was prompt professional and responsive. She was able to accommodate my needs, at the right price and even obtain a loaner. She m Esther was great. She was prompt professional and responsive. She was able to accommodate my needs, at the right price and even obtain a loaner. She made the visit easy. More

Never to Return. I have been a loyal customer since 2013, but after today I will not return. I was quoted one price on the phone and given a completely different bill I have been a loyal customer since 2013, but after today I will not return. I was quoted one price on the phone and given a completely different bill when I arrived to pick up my car. I anticipated my bill to be around $260 instead it was $399. When I asked for more of an explanation I was basically informed that was the work that was completed. when I asked for a Manager I was told they think they left for the day. As someone who has bought a few Honda vehicles in the last few years I thought I would return again, but Honda has not only lost my service business it has lost my future new car purchases. More

Horrible person Service center crashed my car in their possession. Took no responsibility of the situation and told me to “get my piece of xxxx” out of the shop Service center crashed my car in their possession. Took no responsibility of the situation and told me to “get my piece of xxxx” out of the shop More

Terrible place The service people are rude and not helpful. I made reservations online for service and a loaner. They couldn't provide the services and didn't bother The service people are rude and not helpful. I made reservations online for service and a loaner. They couldn't provide the services and didn't bother to contact me in advance to warn me and they wouldn't provide me a loaner even though I reserved one. More

Service Advisor On 07-29-19, I worked with Service Advisor Nat Kessler on a repeated issue. He was very professional and kept me posted until job completed. Thank y On 07-29-19, I worked with Service Advisor Nat Kessler on a repeated issue. He was very professional and kept me posted until job completed. Thank you. More