Back

Millennium Honda - Service Center

Hempstead, NY

4.2
4,138 Reviews

4,138 Reviews of Millennium Honda - Service Center

Sort by
August 04, 2019

Service Advisor On 07-29-19, I worked with Service Advisor Nat Kessler on a repeated issue. He was very professional and kept me posted until job completed. Thank y More

by mjohn18156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nat Kessler, Marcelo Gloria
Aug 05, 2019 -

Millennium Honda responded

Thank you for the kind words! We will be sure to pass along your kind words, and hope to work with you again.

August 02, 2019

Got an email that car was due for service Made an appointment for routine oil change based on email received that service was due. Advisor came over to the car and asked why I was there. I More

by Connie Macc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Millennium Honda responded

I am sorry that you feel this way about our dealership. The email you received must have been sent in error or it could have been tied to a different car. The fact is that if the oil life is at 50% it doesnt need an oil change. It is not even recommended. Perhaps we should have done a better job explaining it. The cars now come equipped with maintenance minder which basically tell you when to change the oil. Usually at 15% or lower

Aug 07, 2019 -

Connie Macc responded

You need to do a better job all around!

August 02, 2019

Superb customer serbice Estherlin Rodriguez is what customer service is all about. Millennium Honda is fortunate to have her as part of the service team! She is knowledgeable More

by ssg14wash
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Estherlin Rodriguez, Clara Torres
Aug 05, 2019 -

Millennium Honda responded

We very much appreciate these kind words, and will be sure to share your compliments with our team. Thank you for trusting our team at Millennium Honda.

August 01, 2019

Service Department is HORRIBLE -1 rating Needed a tire. Called Service Department at 7am. Was told all the advisors were working with other customers. Really? It was 7 am they just opened. More

by Connie Macc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claritza Munoz
July 29, 2019

Kept my car for 4 day and didn't and single thing to it Will never use them again. they kept my car for 4 days to tell me there was nothing wrong it. What about the error codes? More

by JCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claritza Munoz
Aug 14, 2019 -

Millennium Honda responded

We are sorry to read of any issue that occurred while with us in the service center. Please contact us at wecare@aagny.net to speak about your visit further.

July 29, 2019

Terrible customer service I had and issue with my car called several times put on hold hung up on and then told one thing after told another! Terrible! More

by Dc415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Aug 14, 2019 -

Millennium Honda responded

We are sorry to read of any issue that occurred over the phone. Please contact us at wecare@aagny.net to speak about your experience further.

July 27, 2019

ABSOLUTELY HORRIBLE Absolute horrible customer service left my car there for 5 days to come back to have NOTHING done. They lost my car in the lot having me wait 2 hours More

by Sam1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 12, 2019 -

Millennium Honda responded

Sam, we're deeply sorry to know you weren't satisfied with your experience. We never want anyone to feel frustrated with our quality of service, and we apologize for any inconvenience due to miscommunication and longer wait times. Please contact us at wecare@aagny.net to discuss this further.

July 20, 2019

Service Thank you for a swift and super efficient service it's was a great experience for me on both occasions that I've been here and I've recommended friend More

by Accordsport19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrence Randall, Claritza Munoz
Jul 22, 2019 -

Millennium Honda responded

Thank you for coming to us for your service. We're glad that you are satisfied with our work. Please let us know if there is anything else that we can do for you.

July 12, 2019

Service My first time doing service after I purchased my Honda CR-V ,I got scared with the big line at the door but once I was inside claritza take care all m More

by Damilola amosun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claritza Munoz, Marcelo Gloria
Jul 15, 2019 -

Millennium Honda responded

We were happy to help! Thank you for the generous review and kind words about your experience. We hope all is well.

July 11, 2019

had 7am service appt. recall and inspection told 2-3 hoursby Esther--after 3 hours she said had to waitfor inspection now computer is downloading half hour morse,1hour late More

by unhappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Estherlin Rodriguez
Jul 26, 2019 -

Millennium Honda responded

We are incredibly sorry to read of your dissatisfaction. Thank you for sharing your experience, and please contact us directly at wecare@aagny.net so we can address your concerns and make this right.

...
134
...