Millennium Honda - Service Center

The staff was pleasant and efficient. The service was fast. It was a good experience. The service was fast. It was a good experience. More

I had to wait almost ten minutes while 5 Service Advisors were doing paper work. Need better system for greeting customers. were doing paper work. Need better system for greeting customers. More

Just some miscommunication at the office the day, I have to leave my car over the weekend in order to get serviced as requested. Other than that, good , Sue was very friendly and the mechanic who was worki to leave my car over the weekend in order to get serviced as requested. Other than that, good , Sue was very friendly and the mechanic who was working my car ( I forgot his name) was also very nice person. Good 👍 👍 👍 job More

Easy to make appointment, very professional. Intake was easy and quick. Warm and comfortable place to sit. Intake was easy and quick. Warm and comfortable place to sit. More

Sue was wonderful! ! Very attentive and helpful. She was personable and even remembered me from my initial phone call. I was impressed! ! Very attentive and helpful. She was personable and even remembered me from my initial phone call. I was impressed! More

Staff was attentive, polite and friendly, my only feedback is they told me my car was ready, I paid and waited over 20 minutes for my car. feedback is they told me my car was ready, I paid and waited over 20 minutes for my car. More

This dealership has always been great, however this last visit was really horrible due to the expectation that was set. I had to have a few maintenance done on the car and was not sure how long it would tak visit was really horrible due to the expectation that was set. I had to have a few maintenance done on the car and was not sure how long it would take. I asked the advisor for an approximate time and he said it should be about 2 hours. I figured with that amount of time, I could have waited at the center. This was not the case, after waiting about 2 hours and 30 min, I asked the advisor to check on the car, he said that the tech said it will be another 15 minutes. I waited another 45min. To ask again and now he said it should take 5 min. In all I spent 4 hours waiting. This was really frustrating because he did not set the right expectations, I would not have waited at the center and would have made plans to leave and come back. Be transparent and check in on your customers. More

Repairs seem to be working. Just labor cost was pricey. Orlando Hernandez always great! I’m a reoccurring client vehicle records show that. Thank you! Just labor cost was pricey. Orlando Hernandez always great! I’m a reoccurring client vehicle records show that. Thank you! More

Dear Manager I wanted to bring to your attention my recent experience at [Location/Service Center]. Unfortunately, I’ve noticed that the service quality has been declining over time. During my la my recent experience at [Location/Service Center]. Unfortunately, I’ve noticed that the service quality has been declining over time. During my last visit, I inquired about my service special, but it was not applied, even though the representative acknowledged the request. Additionally, there was an error on my paperwork, which was printed twice for reasons I’m unsure of. When I brought up these concerns, the response I received was blunt and unhelpful, which was disappointing as a long-time customer since 2018 and a first responder. I value the relationship I’ve built with your team over the years and hope to see improvements in service and communication moving forward. I would appreciate your attention to this matter. More

I like the way you took care of the matter. I am fully satisfied.I will recommend Millennium Honda to my friends. I am fully satisfied.I will recommend Millennium Honda to my friends. More