Millennium Honda - Service Center

This was my second inspection. The first time (last year) I was told 2 hours and it took at least four. Yesterday I was also told 2 hours and it took 5. I kept checking in and was The first time (last year) I was told 2 hours and it took at least four. Yesterday I was also told 2 hours and it took 5. I kept checking in and was told 30 minutes more over and over. This was frustrating as it felt like I spent the whole day in the waiting room when I thought I'd be done by 11am at the latest, but what peeved me even more is that as I was waiting for another status, an employee made a disparaging comment about LGBT people to another employee. That is just not cool in this day and age, and honestly it made me feel like this place is just cruel and dysfunctional. The employee's name was Orlando. I was not dealing directly with him so it was not that person (although I apologize, I forgot his name and marked Orlando below). I felt like the person I was dealing with directly was probably doing his best to get my car done and there was something else going on that caused the delay, but the delay was just so long it became incredibly frustrating. Between those two (the delay and the comment about LGBT people), the whole process just left me fuming. This is my honest experience. More

Staff was sensitive to my problem and solved it. Everyone I encountered was professional and friendly. Everyone I encountered was professional and friendly. More

Consistent and Considerate towards customers. All the workers are pleasant towards customers. Very friendly and clean. All the workers are pleasant towards customers. Very friendly and clean. More

Updated fifteen word minimum wonder why I have to provide a minimum number of words Am I Shakespeare? a minimum number of words Am I Shakespeare? More

Best, Customer Service I ever had very friendly service technicians very knowledgeable in informing you whatever your car really needs technicians very knowledgeable in informing you whatever your car really needs More

Ms Brown was excellent in assisting me. My only disappointment was the fact that my car only had 4k miles and the lady outside gave me a paper showing that I needed an alignment and I do be My only disappointment was the fact that my car only had 4k miles and the lady outside gave me a paper showing that I needed an alignment and I do believe that the dealership is trying to scam the customer and there was no feeling of my suv was going the wrong direction when driving. Customer satisfaction is better than customer aggravation. Scamming customers will also result in bad publicity. More

Disappointed. First I brought the car on 6/12/25 because c/s emissions system lights. I picked up the car the same day and I was charged $1,516.80. Few hours pa First I brought the car on 6/12/25 because c/s emissions system lights. I picked up the car the same day and I was charged $1,516.80. Few hours passed, light came back up. Returned the car for appropriate repairs. Mr. Brujan Daiberth informed me that more work is needed. The car was in shop from Friday to Tuesday. I was charged another $2,715.59 on 6/18/25. On my way home I noticed that something was missing. I went back to the dealership, it was past 5PM. The security man told to come back the next day. I went there and informed Mr. Daiberth of the missing part. Fifteen minutes later, he said that they fixed the part with some type of fastener. That not true. They actually glued the part and left a whole mess on the glass and left parotid the car. At that I had enough. I won’t go back. I spent about twenty minutes cleaning, removing glue residue and polishing. This is strike 3 as far I am concerned. I’ve been a loyal customer with Honda for years, you may check your system for reference. I had never seen anything like that. This was my last trip. I will take my business elsewhere. Thank you for your services. More

We have been buying Hondas for years from Millenium Honda, and we have them serviced only there. The entire Service team is excellent! We have been satisfied customers for years. Honda, and we have them serviced only there. The entire Service team is excellent! We have been satisfied customers for years. More

Robert my service advisor was extremely helpful and provided great service! Hopefully next time I come, he’ll be in again ! provided great service! Hopefully next time I come, he’ll be in again ! More

My car wasn’t fixed the first time I drove it off after they ordered the one part they thought was needed . they ordered the one part they thought was needed . More