Millennium Honda - Service Center

Extraordinary Service Lily was knowledgeable and very compassionate. She turned a bad day into a good day. Three tires later I am happy and my car is running smoothly. Lily was knowledgeable and very compassionate. She turned a bad day into a good day. Three tires later I am happy and my car is running smoothly. More

Recall I got a letter from Honda to bring in my Honda to ha e the airbag replaced. Ame esa trates professionally by the Team there I got a letter from Honda to bring in my Honda to ha e the airbag replaced. Ame esa trates professionally by the Team there More

They go the extra mile I am very happy with the service I get at Honda. The staff is pleasant and provide top service. They will even drop you home while your car is being s I am very happy with the service I get at Honda. The staff is pleasant and provide top service. They will even drop you home while your car is being serviced and pick you up when it is ready. More

Kool peaceful Every thing went well look forward to having more service done thank you..every one was processional ms Hamilton explained everything in detail even Every thing went well look forward to having more service done thank you..every one was processional ms Hamilton explained everything in detail even the cashier was very nice. More

No issues I never had any major work done to my car other than a simple oil change and wheel rotation. The service I received was great. Everyone was friendly. I never had any major work done to my car other than a simple oil change and wheel rotation. The service I received was great. Everyone was friendly. No issues with me. More

Routine service Lilly is so nice and helpful she is awesome also Kevin is very nice these two as a team rock very good customer service great job Lilly is so nice and helpful she is awesome also Kevin is very nice these two as a team rock very good customer service great job More

Oil change Excellent service, nice people, very knowledgeable, very nice location. I was served very quickly. This is my third automobile that I’ve purchased at Excellent service, nice people, very knowledgeable, very nice location. I was served very quickly. This is my third automobile that I’ve purchased at millennium Honda. More

Outstanding performance of Lillian Hamilton I noticed that the light for service on my CRV was on and my car was “ sucking up” gas. I did not have an scheduled appointment , but I decided to bri I noticed that the light for service on my CRV was on and my car was “ sucking up” gas. I did not have an scheduled appointment , but I decided to bring the car for service anyway. Upon arrival at the dealer, I explained to Lilian my concern/worry both in terms of the light that is on and the fact that a full tank does not cover my round trip from Brooklyn to Long Island. Lilian assured me that they will thoroughly diagnose what is wrong and promise me that everything will be fine. I asked her do I have to leave the car over night, she answers clearly, “though, I am a not a mechanic, based on record, you have been consistent in servicing the car, therefore, most likely you might not need to leave the car over night but I will confer with the mechanic for sure”. Right there, I called this honesty. This is was very comforting to me as a worried customer. She invited me to enjoy a hot cup of beverage while waiting. You might ask what so special about Lillian’s service. The answer is simple EVERYTHING. Just an example, just the fact that she was willing to help me without having an appointment, I am grateful for that b) she came from time to time to give me an update on my car c) she discussed various options, and recommended what must be done today, in other, non negotiable. Lilian’s professionalism, courtesy, and attention to customer concerns, are just amazing. While I was waiting, she came over to speak to another customer, I watched her from far, and guess what: she addressed the person with the same respect, humor, professionalism, and kindness, that’s someone who has good work ethics. Here is Lillian’s key phrase to all her customers: I know your time is precious, I promise you will received top-notch service today; we at Honda Millennium will try our level best to make it happen in short period of time. I understand something, I spent 3 hours sitting at the dealer, but with Lillian I never spent 3 hours being ignored nor forgotten., that 's the key. Lilllian makes the trip to the dealer enjoyable, and this is with great, great pleasure and satisfaction that I volunteer to write this review on her behalf. Marie Bernier More

Excellent Service from Lillian Hamilton I brought my car into Millenium Honda for a service and Lillian took care of all of my needs. Not to only did she have my car ready to go that same da I brought my car into Millenium Honda for a service and Lillian took care of all of my needs. Not to only did she have my car ready to go that same day, but she provided me with a loaner so that I could get around throughout the day. I would definitely recommend Millenium Honda to anyone Honda owners for all their auto service needs. More

very professional service!!!! very good experience in millennium honda Helpful and friendly staff I like this service center ... thanks Esterlin Rodriguez for your help and profess very good experience in millennium honda Helpful and friendly staff I like this service center ... thanks Esterlin Rodriguez for your help and professional service.... until next time!!!!🙂 More