Millennium Honda - Service Center

Excellent service! Paul is very professional and knowledgeable. He provides excellent customer service and made sure I understood every service done to my vehicle as wel Paul is very professional and knowledgeable. He provides excellent customer service and made sure I understood every service done to my vehicle as well as future needs. Thank you Paul!! More

Wonderful service! We have been going to Millennium Honda for almost ten years (and two cars!), and we love them! Everyone is always so nice, and so incredibly helpful! We have been going to Millennium Honda for almost ten years (and two cars!), and we love them! Everyone is always so nice, and so incredibly helpful! From Claritza, who oversaw our service today, to Luis, who changed our oil, everyone at Millennium Honda always makes us feel welcome and important. More

Shes the best !! Came in one day , the service advisor that helped me the first time wasnt there , she took over and made sure the work got done so i wouldnt have to c Came in one day , the service advisor that helped me the first time wasnt there , she took over and made sure the work got done so i wouldnt have to come back the next day on my day off , and the wait was not long , she has a great attitude and she provides the best customer service , More

Honest He explained everything and did not recomend any unnecessarry services. Also he made sure that i understood everything that i needed to do on the nex He explained everything and did not recomend any unnecessarry services. Also he made sure that i understood everything that i needed to do on the next service. More

Best customer service rep Claritza rally put lots of effort when it come to service of my vechicle she communicate with me and let me know all my options i think she is the bes Claritza rally put lots of effort when it come to service of my vechicle she communicate with me and let me know all my options i think she is the best in milllinum Honda service department. More

Great customer service I bought my car from this dealership and i always take my car to them for any kind of servicing. Last time I went there for an oil change. I had been I bought my car from this dealership and i always take my car to them for any kind of servicing. Last time I went there for an oil change. I had been helped by Estherlin Rodriguez. She was very friendly and helpful. Not only this time she helped me twice before and my experiences with her was always great. She even gave me a 10% discount on the last oil change. She is an all star customer representative. More

Went in to have vtm4, and abs lights checked I have been putting this off for a month..just thinking about this was giving me anxiety..i was there on a sat at 7am and was pleasantly surpised how I have been putting this off for a month..just thinking about this was giving me anxiety..i was there on a sat at 7am and was pleasantly surpised how quick they got the 20 cars ahead of me and behind me inside..claritza was amazing she saw how my anxiety was starting to show..but she took care of everything she got me a loaner car so i was still able to make it to work..didnt expect my car back till monday..well it got done before 5pm today she broke down and explained everything on the bill to me..i didnt even know i had 2 warranties on truck..claritza you are my zen thank you so much for all your help today.. More

Great service Went in for a recall and was helped by Claritza who was nothing short of amazing. The service was was relatively quick for a Saturday. Went in for a recall and was helped by Claritza who was nothing short of amazing. The service was was relatively quick for a Saturday. More

Outstanding customer satisfaction I went to Millennium Honda this afternoon for 2 reasons a) the battery on my CRV keyless was running low. b) I wanted to install bluetooth in my car I went to Millennium Honda this afternoon for 2 reasons a) the battery on my CRV keyless was running low. b) I wanted to install bluetooth in my car in regards to my phone. For the 2 minor things , they wanted me to sit down, wait until someone can come to help me. I said it's not possible, I am not here for oil change, or major issues , why do I have to wait so long. I asked to see Liliann. Upon explaining why I am here for, she called a technician to have my phone linked to the bluetooth in the car. That was done 1 2 3. It did not take not even 2 minutes. In regards to the battery of on my car key, she went with me to the part center to have it replaced. Though I paid for the battery, I truly believe that it is Honda responsibility to change the battery. The battery should have been covered under the manufacturer guarantee. I figuratively put my boxing gloves on, ready to call Honda Headquarters to speak to the highest supervisor, to vent my frustration. At this point, I did not care how long it would have taken to reach a supervisor, I was ready to wait for hours and hours. Until now, I am adamant about it, the battery should have been covered by the manufacturer. I told Liliann straightforward this is unfair to pay for the battery; she said, I will take care of that, don’t worry. Have I not taken care of you in the past? She said. Those words only made me put my boxing gloves down. She did some magic, and got me some discount and I agreed to pay for the remaining amount. This is what I called Outstanding Customer Care. An employee who knows how to de- escalate a customer’s frustration, help me save time, and solve the problem at the same time. The way she addressed me as customer, the time and effort she invested in helping me, the promptness for resolving the issue, are simply priceless. She even asks me how my family is doing. That shows care and not someone who is here to get your money. Those little things count a great deal to a customer. As long as Liliann is at Millennium Honda, that’s where I will go to service my car. More

Excelente servicio el de hoy en millennium honda. Claritza me atendió súper bien La recomiendo a todo el mundo Eficaz y rápido. Cinco estrellas son muy pocas servicio el de hoy en millennium honda. Claritza me atendió súper bien La recomiendo a todo el mundo Eficaz y rápido. Cinco estrellas son muy pocas para claritza More