4,087 Reviews of Millennium Honda - Service Center
Service Dept. I brought my 2014 Honda in with starter issues. I was greeted by LILLIAN HAMILTON and she was very professional. She made sure my car was being worked I brought my 2014 Honda in with starter issues. I was greeted by LILLIAN HAMILTON and she was very professional. She made sure my car was being worked on promptly and called me when it was ready. I was very pleased with the customer service I received from this employee More
Everything was positive and efficient Routine software update - everything was positive and efficiently completed. Ms Hamilton informed me how long the update required and recommended I d Routine software update - everything was positive and efficiently completed. Ms Hamilton informed me how long the update required and recommended I do an oil change after one year although the new CRV had very low mileage (1300 miles). More
Professional and hassle-free service at Millennium Honda Chris listened to my concerns and quickly took care of my Honda service issue. He also took the time to explain the options, pricing and estimated tim Chris listened to my concerns and quickly took care of my Honda service issue. He also took the time to explain the options, pricing and estimated time to service. My car was ready on time and was washed - nice touch. Chris' professional and friendly manner make it a pleasureable and hassle-free experience. Plus, this service center's customer waiting area is comfortable, clean, roomy, bright, offers self-serve coffee, tv and computer wifi access - a nice place to wait for your car to get serviced. That said, I would gladly recommend Millennium Honda service center and Chris. More
Very good Miss Hamilton was very friendly warm and welcomein. I will recommend my friends to come to this dealer. Thank you very much and have a good day. Miss Hamilton was very friendly warm and welcomein. I will recommend my friends to come to this dealer. Thank you very much and have a good day. More
Service on my honda crv Working with Paul is really a nice experience. He is truly concerned about your car problems. Paul explains the service and price. I recommend Paul t Working with Paul is really a nice experience. He is truly concerned about your car problems. Paul explains the service and price. I recommend Paul to all my honda friends More
Paul Mosca Paul makes my service appointment at Honda great every time. He is very knowledgeable and great deal with. I would definitely recommend working with h Paul makes my service appointment at Honda great every time. He is very knowledgeable and great deal with. I would definitely recommend working with him to anyone. More
Great Service Had a recall due to software where I was warned on the document that it could take up to four hours. Also, had to have an inspection. Lillian did al Had a recall due to software where I was warned on the document that it could take up to four hours. Also, had to have an inspection. Lillian did all she had to to get me out within an hour and they rotated my tires. Lillian is polite and I look forward to working with her the next time I go there--most likely for an oil change. More
service review Lillian provided an excellent customer service experience. She took the time to answers all my questions & she address all my concerns regarding the s Lillian provided an excellent customer service experience. She took the time to answers all my questions & she address all my concerns regarding the servicing of my 2015 Honda CRV. More
Waited four hours for battery check!!!! The worst Honda service center in Long Island!!!! Just to check my battery they took 4 hours. And in end the refuse to replace my battery. Even I show The worst Honda service center in Long Island!!!! Just to check my battery they took 4 hours. And in end the refuse to replace my battery. Even I showed them my AAA certified report print out that my 2015 Honda Accord battery cell is not charging as it should be. But their technician name bill explained to their service representatives that it is apparently my fault that the battery cell is not working. Because I drive Uber & I left my charge on even I am not driving but should have my emergency pull up whenever I should stop. I really surprised how Mr. Bill determined that he should be on my front passenger seat while I was working. This guy is so rude & arrogant that he never try to listen my side of story. Just stated what he thinks right. However I must say service representative person name Lily was very helpful & patience.This guy Mr Bill get so loud with this lady because she told him that the AAA report said something.The management of this service center should step in & re-evaluate their employees. It is not just me there were people waiting for more than I was but still don't get an answer what is wrong with their car. One Asian lady was waiting before me just for her refill windshield fluid. She has some problems with her English so was totally ignored. This place is xxxx please do not go at this xxxxhole. More
Thanks to Lillian! Lillian Hamilton helped me when my car was damaged. She took her time to explain what the process would involve and also answered all my questions. Sh Lillian Hamilton helped me when my car was damaged. She took her time to explain what the process would involve and also answered all my questions. She worked in coordination with my insurance company and made me feel at ease despite the unfortunate circumstances. I would highly recommend her to any Honda customer because she is a dedicated Honda employee and a compassionate person overall. Thank you again Lillian! More