Millennium Honda - Service Center

Excellent Service Aldo was my service advisor. He was extremely helpful and accommodating. I appreciated the respect given to me and I would highly recommend having y Aldo was my service advisor. He was extremely helpful and accommodating. I appreciated the respect given to me and I would highly recommend having your vehicle serviced there with him especially. I really felt that I was very important and I appreciated his professionalism. More

Satisfied customer Lillian Hamilton was my service provider and I couldn't be more satisfied. She was personable, empathetic and sweet. She went out of her way to help m Lillian Hamilton was my service provider and I couldn't be more satisfied. She was personable, empathetic and sweet. She went out of her way to help me out and treated me like her only customer even though I knew how hectic it was in the shop. More

Good Service Lillian did a great job of explaining the service that I was going to receive. She gave me the estimate and kept in touch by phone, as I left the veh Lillian did a great job of explaining the service that I was going to receive. She gave me the estimate and kept in touch by phone, as I left the vehicle for pickup later in the day. The vehicle was ready by our agreed upon date and it was aligned with the estimate. More

Victoria consistently exceeds expectations Victoria lopez has a super power. She has the unique ability to make customers feel like an MVP (Most Valued Person). she's amazing, all day, everyday Victoria lopez has a super power. She has the unique ability to make customers feel like an MVP (Most Valued Person). she's amazing, all day, everyday!! kudos to the management team for having an exceptional talent like Victoria on the team. she has the midas touch. More

Good Service anf Fair Treament frrom Aldolin Cruz On Thursday July 20, 2016, as I started my 2015 Honda CR-V(2HKRM4h78FH635824) to go top work, I noticed that the oil life was less than 15% . There wa On Thursday July 20, 2016, as I started my 2015 Honda CR-V(2HKRM4h78FH635824) to go top work, I noticed that the oil life was less than 15% . There was clear indication of immediate service maintenance. Willing to avoid any complication of the existing problem, I took the car Millennium Honda service in Hempstead NY., with the prospect of missing work on that day. As soon as I got there, a service personnel staff ran to help me and then referred me to Mr. Aldolin Cruz as my service advisor. I exposed my problem to Mr. Cruz who promised to help me save my day of work. In about 30 minutes, my car was serviced and I was able to leave for work. I have no words to express my gratitude to Mr. Cruz and to Millennium Honda as well. I truly appreciated the diligence, professionalism, and friendliness of Mr. Cruz More

2.5 hours for NY state inspection I dropped my car off for state inspection on Tuesday July 26th at 930 AM. The day prior, I went on their website and scheduled an appointment for 930A I dropped my car off for state inspection on Tuesday July 26th at 930 AM. The day prior, I went on their website and scheduled an appointment for 930AM, based on their advertisement to do so to "save time and money." I was greeted by the service agent who told me it was about an hour, hour and a half to get the car serviced. I asked if she was sure if it would be done by 11 AM as I was scheduled for work at 1130. She stated, "yeah, yeah, it's no problem." I returned to the premises at 1115 to inquire about the status of my car. The service agent said she wasn't sure how long it wold take. I did not leave their premises until noon. When the service agent told me my car was ready, it was only then she apologized, 2.5 hours later, for the delay, because they "only have one inspection machine." It would have been nice to know that bit of information ahead of time, so I could have rearranged my schedule accordingly and not have been late for work. And don't tell your customers a bogus wait time. Scheduling an appointment only sets you up to be disappointed. More

happy customer thanks to yolanda, i got my oil change done very quickly and was on my way in no time. highly recommend coming here for service thanks to yolanda, i got my oil change done very quickly and was on my way in no time. highly recommend coming here for service More

Friendly and helpful The title says it all. Paul helped me get my vehicle that was accidented to drive like it was new. Car doesn't pull and drives like new. He was very h The title says it all. Paul helped me get my vehicle that was accidented to drive like it was new. Car doesn't pull and drives like new. He was very helpful and took the time to explain everything and he always informed me of any changes. Recommend him to anyone who wants peace of mind with their service needs. More

Victoria Lopez is fantastic Victoria is always upfront and provides the best advice on what service is needed. She also does her best to help in regards to pricing. She really ta Victoria is always upfront and provides the best advice on what service is needed. She also does her best to help in regards to pricing. She really takes care of her customers and I would definitely recommend her. More

Great Customer Service The entire staff were friendly and made my experience a wonderful one from the moment I stepped into the dealership they took care of my every need in The entire staff were friendly and made my experience a wonderful one from the moment I stepped into the dealership they took care of my every need in a fast and courteous manner. More